REVENUE OPERATIONS LEAD

A Revenue Operations Lead / RevOps Lead (Fractional) is needed to join The Legal Director, a scaling B2B legal services firm entering its next phase of structured, data driven growth. Working directly with the CEO, this is a high impact role designed to bring visibility, coordination and commercial discipline to a growing, founder led business. This is not a traditional sales or growth role; you won't carry a target or lead outbound activity day to day. Instead, you will sit at the centre of the revenue engine, ensuring that every channel, lead and retainer is tracked, measured and improved. Your focus is operational clarity and predictable performance, not individual deal closing.

The Legal Director provides fractional legal support to SMEs through a flexible model that combines a core team with over 50 freelance lawyers. With clear revenue channels already defined and a strong delivery capability in place, the business is now formalising how revenue is managed, reported and scaled.

Joining as the Revenue Operations Lead, you will play a central role in aligning five defined revenue channels, each with targets and activity plans. You will ensure performance is consistently tracked, that weekly reporting rhythms are embedded, and that the sales journey from initial marketing qualified lead through to signed retainer is structured, repeatable and measurable.

In short, your remit is simple: to make revenue predictable, visible and scalable, while freeing the CEO from day to day coordination of the commercial engine. This is a hands-on operational role. You will track pipeline health, conversion rates and channel level performance, providing clear, actionable insight that guides leadership decisions. As the role evolves, there is flexibility to expand into broader commercial or client relationship responsibilities depending on fit.

What you will be doing week to week:

• Overseeing and coordinating five revenue channels, ensuring targets and activity plans are aligned
• Maintaining clear pipeline visibility from MQL to retainer
• Refining and embedding a repeatable sales process
• Leading weekly reporting cadence and performance tracking
• Owning CRM data quality, reporting accuracy and dashboard clarity
• Providing commercially grounded insight to support prioritisation and decision making

To qualify:

• Experience within B2B professional services environments
• A strong understanding of sales funnels, pipeline mechanics and forecasting
• Hands-on experience with CRM systems, ideally Microsoft Dynamics
• Confidence working with Excel and structured reporting frameworks
• Experience improving sales processes and introducing operational discipline
• The ability to operate autonomously in a lean, remote first business

You should also be the type of person who is:

• Comfortable bringing order to complexity and ambiguity
• Data first in your thinking, but commercially pragmatic in your recommendations
• Confident working closely with a founder and constructively challenging where needed
• Outcome focused, measuring success through clarity, predictability and follow through
• Able to operate without a large team or heavy structure around you

Exposure to fractional, consultancy led or partner based business models is helpful, as is experience with Power BI or similar reporting tools, but both can be learned in role.

In return, you will join an ambitious, growing legal services business where your impact will be visible across the entire commercial function. Expect a contract package of £3,000 per month for approximately 2 to 2.5 days per week, fully remote with optional office access and flexibility aligned to reporting cycles. Please note, this is a fractional contract role designed for an experienced operator who can embed structure quickly and operate with high ownership from day one.