Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer relations, support sales, and handle administration tasks in a dynamic office environment.
- Company: Join a family-run business known for excellence in supplying products to retailers and online customers.
- Benefits: Enjoy a competitive salary, overtime opportunities, and free on-site parking.
- Why this job: Be part of a supportive team in a varied role that offers growth and development.
- Qualifications: Experience in customer service and office management is essential; confident communication skills required.
- Other info: Office-based role with a 9am-5.30pm schedule, located near Petworth.
The predicted salary is between 29000 - 32000 ÂŁ per year.
About the Business: A leading specialist in supplying their products to retailers as well as a well-supported online following, they have built a reputation for excellence in their industry. Based on the outskirts of Petworth, this family-run company has gone from strength to strength over the years, operating from a site complete with a warehouse and offices. You’ll be joining a committed and hardworking team in a busy, yet varied and interesting role. The role is office-based, working 9am-5.30pm, Monday to Friday.
About the Role: Reporting to the Owner-Directors, you’ll become the “go-to person” for customers; the work is varied and can include:
- Customer Relations: answering inbound calls, emails and greeting customers for site visits, qualifying sales enquiries, liaising on any warranty issues – always ensuring a high level of customer service in line with this premier, recognised brand.
- Supplier and Brand Liaison: building and maintaining strong relationships with suppliers to ensure smooth and efficient operations (Product training will be provided).
- Sales Support: handling incoming enquiries both B2B and B2C.
- Administration: management of the CRM system, invoicing, processing orders and general administrative duties.
- Key point of contact between customers, internal team and warehouse.
- Managing their online catalogue and price list updates.
- Create and maintain business reports as required.
- Other duties, as and when required.
The Successful Applicant:
- Experience in a customer-focused environment is essential, together with an office management/administration background.
- Confident communicator across phone, email and face-to-face; able to build rapport and handle both B2C and B2B relationships.
- Ability to use Microsoft Office (Word, Excel, Outlook), training will be given on their bespoke in-house CRM system.
- Based within commuting distance of the GU28 area – this is an office-based role.
- A full UK driving licence is required, and access to a car is essential due to the office location.
What’s on Offer:
- Competitive basic salary - ÂŁ29-32K (depending upon experience).
- Opportunities for overtime.
- Free parking is available on site.
This is your chance to become a key part of a growing team, working in a diverse and rewarding role.
Contact Detail:
Spot On Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Manager - Petworth
✨Tip Number 1
Familiarise yourself with the company’s products and services. Understanding what they offer will not only help you in customer relations but also show your genuine interest in the role during any conversations.
✨Tip Number 2
Brush up on your communication skills, especially for handling B2B and B2C interactions. Practising how to build rapport over the phone and in person can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 4
Make sure you have a solid understanding of CRM systems, even if it’s not the specific one they use. Highlighting your adaptability and willingness to learn new software can be a big plus.
We think you need these skills to ace Office Manager - Petworth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and office management. Use specific examples that demonstrate your ability to handle B2B and B2C relationships, as well as your administrative skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention how your background aligns with their needs, particularly in customer relations and administration. Show that you understand their business and culture.
Highlight Communication Skills: Since the role requires confident communication across various platforms, emphasise your experience in handling customer inquiries via phone, email, and face-to-face interactions. Provide examples of how you've built rapport with customers or suppliers.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an Office Manager role.
How to prepare for a job interview at Spot On Recruitment
✨Show Your Customer Service Skills
Since the role heavily involves customer relations, be prepared to discuss your previous experiences in customer service. Share specific examples of how you've handled inquiries or resolved issues, demonstrating your ability to maintain a high level of service.
✨Demonstrate Communication Proficiency
As a confident communicator, you’ll need to showcase your ability to engage with customers and suppliers effectively. Practice articulating your thoughts clearly and consider preparing a few anecdotes that highlight your communication skills in both B2B and B2C contexts.
✨Familiarise Yourself with Microsoft Office
The job requires proficiency in Microsoft Office, so brush up on your skills in Word, Excel, and Outlook. Be ready to discuss how you've used these tools in past roles, especially in managing reports or handling administrative tasks.
✨Research the Company and Its Products
Understanding the company’s reputation and product offerings will help you stand out. Take some time to research their history, values, and customer base, so you can speak knowledgeably about how you can contribute to their success.