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For Companies At a Glance
- Tasks: Lead the team, drive sales, and ensure excellent customer service.
- Company: Join Timberland, a global leader in outdoor lifestyle apparel and footwear.
- Benefits: Enjoy 50% staff discounts, career growth opportunities, and tailored training.
- Why this job: Be part of a purpose-driven company that values sustainability and teamwork.
- Qualifications: Retail experience preferred; strong communication and leadership skills required.
- Other info: Flexible hours needed; embrace a culture of respect and authenticity.
The predicted salary is between 24000 - 36000 £ per year.
Store Supervisor
Are you looking for a chance to lead from the front and drive consumer experience in one of our stores?
We’re looking for a motivated, enthusiastic Store Supervisor to join our Timberland team based in Gunwharf Quays, Portsmouth.
As a supervisor in our store, you will act as the vital link between store management and the sales associates, driving service and sales.
Timberland is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling.
Timberland is a global leader in the design and manufacturing of premium footwear, apparel and accessories for the outdoor lifestyle. For decades, we have been guided by a higher Purpose: to inspire and equip the world to step outside, work together and make it better.
Let’s talk about the role!
We believe that our supervisors have a great opportunity to develop their full potential with us and we are committed to preparing them for that next step up to store management.
As one of our Store Supervisors, your blend of sales and communication skills will contribute to the success of our store.
How you’ll make a difference
In this entry level management position, you will assist the Store and Assistant Store Manager by:
- Supporting the management team to drive sales and profitability
- Coaching and motivating the sales associates to deliver high levels of customer service, ensuring the store is always customer‑ready
- Making sure your store looks great, maintaining all retail operation standards in line with the brand’s visual merchandising guidelines
- Ensuring operational policies and procedures are respected
- Understanding your store’s KPIs and playing your part to ensure they are achieved
What makes you the perfect Store Supervisor?
- You love interacting with people. You set a great example for the rest of the team with your hands‑on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You can talk to people, create a supportive (and fun!) environment, that helps deliver the best service possible.
- You have experience in opening and closing a store, taking responsibility and being in charge when necessary.
- Ideally you come from a retail background with some fashion or lifestyle experience.
- You have excellent written and verbal communication in both English (another language is a plus but not necessary).
- You are proficient in the use of MS Office and different POS systems.
- You are flexible when it comes to working weekends, evenings, and holidays as necessary.
On top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
What’s in it for you?
We offer comprehensive benefits that encourage mental, physical, and financial well‑being for all VF associates. When it comes to benefits, we’re the total package.
Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%!). And we offer the same. Only different. Along with this you will have:
- Career ownership, enabling you to build your knowledge and experience across different brands
- A supportive feedback‑based culture where respect and integrity guide us in what we do
- Tailored training. From an induction to ongoing online and face‑to‑face training sessions, we are committed to helping you grow, both professionally and personally
Free to Be
We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
If you liked what you have read and want to join our team then we would be keen to hear from you!
Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.
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Store Supervisor employer: Sportyjob
Contact Detail:
Sportyjob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor
✨Tip Number 1
Familiarise yourself with Timberland's brand values and mission. Understanding their commitment to sustainability and outdoor lifestyles will help you align your answers during the interview, showcasing your passion for the brand.
✨Tip Number 2
Prepare examples from your previous retail experience that demonstrate your leadership skills. Think about times when you motivated a team or improved customer service, as these will resonate well with the hiring managers.
✨Tip Number 3
Showcase your communication skills by engaging with the store team and customers before your interview. This will not only give you practical experience but also help you understand the store dynamics better.
✨Tip Number 4
Be ready to discuss how you would handle specific scenarios related to sales and customer service. Think about how you can contribute to achieving KPIs and maintaining visual merchandising standards, as these are key aspects of the role.
We think you need these skills to ace Store Supervisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Store Supervisor. Highlight your relevant experience in retail and how it aligns with the job description.
Tailor Your CV: Customise your CV to reflect the skills and experiences that are most relevant to the Store Supervisor position. Emphasise your leadership abilities, customer service experience, and any retail management roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the brand. Mention specific examples of how you've driven sales or improved customer experiences in previous positions.
Showcase Your Communication Skills: Since excellent communication is key for this role, ensure your application is well-written and free of errors. Use clear and concise language to convey your points effectively.
How to prepare for a job interview at Sportyjob
✨Show Your Passion for Customer Service
As a Store Supervisor, your ability to connect with customers is crucial. Be prepared to share examples of how you've gone above and beyond to ensure a great customer experience in your previous roles.
✨Demonstrate Leadership Skills
Highlight your experience in coaching and motivating teams. Discuss specific instances where you led a team to achieve sales targets or improved customer service, showcasing your hands-on mentality.
✨Understand the Brand's Values
Familiarise yourself with Timberland's purpose and guiding principles. During the interview, express how your personal values align with theirs, particularly around sustainability and community engagement.
✨Prepare for Operational Questions
Expect questions about retail operations, such as opening and closing procedures or maintaining visual merchandising standards. Be ready to discuss your familiarity with KPIs and how you've contributed to achieving them in past roles.