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- Tasks: Lead a dynamic team, enhance guest experiences, and manage store operations.
- Company: Join Arc'teryx, a brand passionate about outdoor adventure and community engagement.
- Benefits: Enjoy competitive pay, bonuses, and a vibrant work culture focused on inclusivity.
- Why this job: Be part of a mission-driven team that values nature and personal growth.
- Qualifications: 1-2 years of retail and leadership experience; strong communication and coaching skills required.
- Other info: Flexible hours with a focus on teamwork and community involvement.
The predicted salary is between 24000 - 36000 £ per year.
As an Arc’teryx Store Lead, here’s what you’d be doing:
- Leading in alignment with the Arc’teryx Vision, Purpose and Values
- Supporting the entire in-store experience during your shift, with an acute awareness of what’s happening on the sales floor at any given moment
- Supporting Product Guides in delivering a world-class guest experience through authentically sharing technical product knowledge and, coaching and providing feedback to unlock their potential and support the store in reaching targets
- Championing floor leadership and exceptional guest experience by leading from the floor 5 days of the week
- Supporting the oversight and leadership of the floor which includes the five pillars of the business (experience, product, community operations and people)
- Building community by actively sharing brand information and event specifics with the team and guests, ensuring each individual feels invited to join in
- Supporting inventory management throughout the day to maximize sell-through, including receiving, processing, restocking and destocking, and visual merchandising
- Leveraging all necessary tools to manage the store business operations in overseeing sales targets, labor and budget management
- Networking with potential partners to support events and to help maximize brand engagement in the community
- Managing the opening and closing procedures for the store, as designed by the company and leadership team
- Answering store phones and responding to voicemails and store emails; on occasion, this could include responding on the Regional social media channels
- Utilizing the Point of Sale system to accurately and efficiently process guest transactions including warranties, Used Gear trade-ins, purchases, and returns
Are you our next Store Lead?
- You have one or more years of leadership experience, and 1 – 2 years of retail experience
- You are excited by the opportunity of unlocking someone’s potential, and coaching others comes naturally
- You have a passion for customer service and delivering an exceptional experience for guests; because of your enthusiasm, others are eager to join you and follow your lead
- You are comfortable adhering to and enforcing health and safety guidelines at all times
- You have proven ability to set a clear vision, align your team around common goals and foster commitment to these objectives
- You have strong time management skills and can prioritize and adapt to daily business needs in the moment, giving feedback and direction when needed
- You remain highly flexible and adaptable when faced with ambiguity
- You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
- Your passion for your work is paralleled by your passion for getting outside and living it
- You have strong written and verbal communication
- Ability to lift up to 30 lbs
#J-18808-Ljbffr
Arc’teryx - Store Lead (Retail Supervisor) – Manchester (m/w/d) - Manchester employer: Sportyjob
Contact Detail:
Sportyjob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Arc’teryx - Store Lead (Retail Supervisor) – Manchester (m/w/d) - Manchester
✨Tip Number 1
Familiarise yourself with Arc'teryx's brand values and mission. Understanding their commitment to sustainability and community engagement will help you align your responses during interviews, showcasing your passion for the outdoors and how it resonates with their ethos.
✨Tip Number 2
Demonstrate your leadership skills by sharing specific examples from your past experiences. Highlight instances where you've successfully coached team members or improved customer experiences, as this will show your potential to thrive in a Store Lead role.
✨Tip Number 3
Engage with the local outdoor community and attend events related to Arc'teryx. Networking with potential partners and customers can provide valuable insights and connections that may enhance your application and demonstrate your commitment to the brand.
✨Tip Number 4
Prepare to discuss your personal outdoor experiences and how they relate to the products sold at Arc'teryx. Being able to authentically share your passion for the outdoors will resonate well with the interviewers and show that you are a great fit for the team.
We think you need these skills to ace Arc’teryx - Store Lead (Retail Supervisor) – Manchester (m/w/d) - Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant leadership and retail experience. Use specific examples that demonstrate your ability to coach others and deliver exceptional customer service, as these are key aspects of the Store Lead role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the outdoors and how it aligns with Arc'teryx's values. Mention your enthusiasm for coaching and developing team members, and provide examples of how you've successfully led a team in the past.
Showcase Your Product Knowledge: Since the role requires a strong connection to the product, include any relevant experiences where you have engaged with outdoor products or activities. This could be personal adventures or professional experiences that showcase your product knowledge.
Highlight Community Engagement: Discuss any previous involvement in community events or initiatives, especially those related to outdoor activities. This will demonstrate your ability to build community and engage with customers, which is essential for the Store Lead position.
How to prepare for a job interview at Sportyjob
✨Show Your Passion for the Outdoors
As a Store Lead at Arc'teryx, your love for nature and outdoor activities is crucial. Be prepared to share personal experiences that highlight your connection with the outdoors and how it influences your work ethic and customer interactions.
✨Demonstrate Leadership Skills
Highlight your previous leadership experience by discussing specific examples where you successfully coached team members or improved team performance. This will show that you can inspire and guide others effectively.
✨Understand the Brand Values
Familiarise yourself with Arc'teryx's vision, purpose, and values. During the interview, reference these values and explain how they resonate with your own beliefs and how you would embody them in your role.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and adaptability. Think of scenarios where you've had to manage ambiguity or make tough decisions, and be ready to discuss how you handled those situations.
