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- Tasks: Lead a dynamic team to enhance guest experiences and drive sales in our new Bicester store.
- Company: Join Arc'teryx, a brand passionate about outdoor adventure and sustainability.
- Benefits: Enjoy competitive pay, bonuses, and a vibrant work culture focused on community and nature.
- Why this job: Be part of a mission-driven team that values inclusivity and personal growth while exploring the outdoors.
- Qualifications: 1-2 years of retail and leadership experience; a passion for customer service is essential.
- Other info: Flexible hours with a commitment to inclusivity and community engagement.
The predicted salary is between 24000 - 36000 £ per year.
As an Arc’teryx Store Lead, here’s what you’d be doing:
- Leading in alignment with the Arc’teryx Vision, Purpose and Values
- Supporting the entire in-store experience during your shift, with an acute awareness of what’s happening on the sales floor at any given moment
- Supporting Product Guides in delivering a world-class guest experience through authentically sharing technical product knowledge and, coaching and providing feedback to unlock their potential and support the store in reaching targets
- Championing floor leadership and exceptional guest experience by leading from the floor 5 days of the week
- Supporting the oversight and leadership of the floor which includes the five pillars of the business (experience, product, community operations and people)
- Building community by actively sharing brand information and event specifics with the team and guests, ensuring each individual feels invited to join in
- Supporting inventory management throughout the day to maximize sell-through, including receiving, processing, restocking and destocking, and visual merchandising
- Leveraging all necessary tools to manage the store business operations in overseeing sales targets, labor and budget management
- Networking with potential partners to support events and to help maximize brand engagement in the community
- Managing the opening and closing procedures for the store, as designed by the company and leadership team
- Answering store phones and responding to voicemails and store emails; on occasion, this could include responding on the Regional social media channels
- Utilizing the Point of Sale system to accurately and efficiently process guest transactions including warranties, Used Gear trade-ins, purchases, and returns
Are you our next Store Lead?
- You have one or more years of leadership experience, and 1 – 2 years of retail experience
- You are excited by the opportunity of unlocking someone’s potential, and coaching others comes naturally
- You have a passion for customer service and delivering an exceptional experience for guests; because of your enthusiasm, others are eager to join you and follow your lead
- You are comfortable adhering to and enforcing health and safety guidelines at all times
- You have proven ability to set a clear vision, align your team around common goals and foster commitment to these objectives
- You have strong time management skills and can prioritize and adapt to daily business needs in the moment, giving feedback and direction when needed
- You remain highly flexible and adaptable when faced with ambiguity
- You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
- Your passion for your work is paralleled by your passion for getting outside and living it
- You have strong written and verbal communication
- Ability to lift up to 30 lbs
#J-18808-Ljbffr
Arc’teryx - Store Lead (Retail Supervisor) – Bicester (m/w/d) - Bicester employer: Sportyjob
Contact Detail:
Sportyjob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Arc’teryx - Store Lead (Retail Supervisor) – Bicester (m/w/d) - Bicester
✨Tip Number 1
Familiarise yourself with Arc'teryx's brand values and mission. Understanding their commitment to sustainability and community engagement will help you align your responses during interviews, showcasing your passion for the brand.
✨Tip Number 2
Demonstrate your leadership skills by sharing specific examples from your past experiences. Highlight instances where you've successfully coached team members or improved customer experiences, as this aligns with the role's focus on developing others.
✨Tip Number 3
Engage with the local outdoor community and network with potential partners. This not only shows your commitment to building community but also gives you insights into local events that could benefit the store.
✨Tip Number 4
Prepare to discuss how you would handle various retail scenarios, such as managing inventory or leading a team during peak times. Being ready with practical solutions will demonstrate your adaptability and problem-solving skills.
We think you need these skills to ace Arc’teryx - Store Lead (Retail Supervisor) – Bicester (m/w/d) - Bicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant leadership and retail experience. Emphasise any coaching or mentoring roles you've had, as well as your passion for customer service and the outdoors.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for Arc'teryx and its values. Share specific examples of how you've led teams to success and how you connect with nature, aligning your personal experiences with the company's mission.
Showcase Your Communication Skills: Since strong written and verbal communication is essential for this role, ensure your application is clear, concise, and free of errors. Use professional language while still conveying your personality and passion.
Highlight Flexibility and Adaptability: Mention instances where you've successfully adapted to changing circumstances in a retail environment. This will demonstrate your ability to handle ambiguity and prioritise tasks effectively, which is crucial for the Store Lead position.
How to prepare for a job interview at Sportyjob
✨Show Your Passion for the Outdoors
As a Store Lead at Arc'teryx, your love for nature and outdoor activities is crucial. Be prepared to share personal experiences that highlight your connection with the outdoors and how it influences your work ethic and customer interactions.
✨Demonstrate Leadership Skills
Highlight your previous leadership experience by discussing specific examples where you successfully coached team members or improved team performance. Emphasise your ability to inspire others and create a positive work environment.
✨Understand the Brand Values
Familiarise yourself with Arc'teryx's vision, purpose, and values. During the interview, reference these values and explain how they resonate with you personally and professionally, showcasing your alignment with the brand.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and adaptability in a retail environment. Prepare scenarios where you had to manage ambiguity or make tough decisions, demonstrating your commitment to doing what is right.
