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- Tasks: Be the face of Arc'teryx, delivering amazing customer experiences and sharing product knowledge.
- Company: Join Arc'teryx, a brand committed to outdoor adventure and community impact.
- Benefits: Enjoy competitive pay, bonuses, and opportunities for personal and professional growth.
- Why this job: Work in a fun environment, connect with nature, and inspire others while developing your skills.
- Qualifications: Passion for customer service, problem-solving skills, and a love for the outdoors are essential.
- Other info: Flexible hours, including weekends and holidays, with a focus on teamwork and inclusivity.
The predicted salary is between 24000 - 36000 £ per year.
As a Product Guide at Arc’teryx, here’s what you’d be doing:
- Delivering a best-in-class brand experience to our guests through sharing technical product knowledge and supporting with problem solving
- Building a strong understanding of our products and seamlessly weaving this information into guest interactions in an authentic way
- Championing Arc’teryx as a brand ambassador both in-store and in the community
- Developing your passions both in and out of the store with the support of the team
- Supporting in elevating the guest experience by working with the store leadership team on projects and brand initiatives
- Providing feedback on merchandising and in-store experience to help drive sales
- Maintaining an open, collaborative relationship with your team and store leadership
- Supporting with and participating in various store tasks as assigned by the leadership team
- Answering store phones and responding to voicemails and store emails; on occasion, this could include responding on the Epicenter social media channels
- Utilizing the Point-of-Sale system to accurately and efficiently process guest transactions, including warranties, Used Gear trade-ins, purchases, and returns
- Receiving and unpacking boxes for inventory as required (boxes can weigh 5 – 30 lbs)
Are you our next Product Guide?
- You are passionate about delivering exceptional customer service
- You love to have fun at work, and hold yourself accountable to what is required of you
- You are self-motivated, and enjoy problem solving
- You remain highly flexible and adaptable when faced with ambiguity
- You effectively balance autonomy and collaboration
- You inspire breakthrough thinking and continuous improvement
- You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
- Your passion for your work is paralleled by your passion for getting outside and living it
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Arc’teryx - Product Guide (Sales Associate) – Full-Time – Bicester (m/w/d) - Bicester employer: Sportyjob
Contact Detail:
Sportyjob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Arc’teryx - Product Guide (Sales Associate) – Full-Time – Bicester (m/w/d) - Bicester
✨Tip Number 1
Familiarise yourself with Arc'teryx products and their unique features. Spend time outdoors using similar gear to understand the product's performance, which will help you engage authentically with customers.
✨Tip Number 2
Show your passion for outdoor activities during your interactions. Share personal experiences related to the brand and its products, as this will resonate with both the hiring team and potential customers.
✨Tip Number 3
Network with current or former employees of Arc'teryx. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
✨Tip Number 4
Demonstrate your commitment to teamwork and collaboration. Be prepared to discuss examples of how you've worked effectively in a team setting, as this is crucial for the role of a Product Guide.
We think you need these skills to ace Arc’teryx - Product Guide (Sales Associate) – Full-Time – Bicester (m/w/d) - Bicester
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Product Guide at Arc'teryx. Highlight your passion for outdoor activities and customer service in your application.
Tailor Your CV: Customise your CV to reflect relevant experiences that align with the job description. Emphasise any previous retail experience, product knowledge, and your ability to connect with customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the brand and the role. Share personal stories about your connection to nature and how it influences your work ethic and customer interactions.
Showcase Team Spirit: In your application, mention examples of how you've collaborated with others in past roles. Arc'teryx values teamwork, so demonstrating your ability to work well with a team will strengthen your application.
How to prepare for a job interview at Sportyjob
✨Show Your Passion for the Outdoors
As a Product Guide, your love for nature and outdoor activities is crucial. Be prepared to share personal experiences that highlight your connection with the outdoors and how it relates to the products you'll be selling.
✨Demonstrate Product Knowledge
Familiarise yourself with Arc'teryx products before the interview. Be ready to discuss specific items, their features, and how they benefit users. This will show your commitment to the brand and your ability to engage customers effectively.
✨Emphasise Customer Service Skills
Highlight your experience in delivering exceptional customer service. Share examples of how you've solved problems for customers in the past and how you can create memorable experiences for guests at Arc'teryx.
✨Be Ready for Teamwork Questions
Since collaboration is key in this role, prepare to discuss your experiences working in teams. Think of examples where you've contributed to a team project or supported colleagues, showcasing your adaptability and communication skills.
