At a Glance
- Tasks: Lead a dynamic team, create amazing customer experiences, and drive store success.
- Company: Join cardfactory, a supportive environment that celebrates people and growth.
- Benefits: Opportunities for personal development, a positive team vibe, and flexible working.
- Other info: Embrace a culture of inclusivity and continuous learning.
- Why this job: Step up in your leadership journey and make a real impact on your team.
- Qualifications: Strong leadership skills, a proactive attitude, and a passion for people.
The predicted salary is between 25000 - 30000 £ per year.
In this role, you'll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager's away, you'll step up and keep things running smoothly with confidence and care.
The day‑to‑day duties include playing a key role in the store’s running—creating great customer experiences and driving commercial success. You'll lead by example, demonstrating what great service looks like and bringing the cardfactory Way to life. Along the way, you'll help others grow while continuing to build your own skills.
With your energy and commercial know‑how, you'll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe. By monitoring the numbers, you'll help ensure everything runs smoothly and the team thrives.
- Good leadership skills – people want to follow, positive, proactive, and full of energy.
- Curiosity – always learning, eager to see the bigger picture.
- Inclusive communication – making space for everyone's voice, listening with intent, and building a team where people feel they belong.
- Flexibility and results‑orientation – stepping up, staying flexible, and setting the tone by getting things done.
- Fairness and thoughtful decision‑making – open to feedback and considerate in how decisions are made.
- People‑centric approach – genuinely caring about people, supporting growth, and fostering a positive team vibe.
If you're ready to take the next step in your leadership journey, this could be the opportunity you’ve been looking for. At cardfactory we celebrate people and offer a supportive environment for growth, leading, and shining.
Team Leader in Tonbridge employer: Sportswift Ltd
At Card Factory, we pride ourselves on being an excellent employer, offering a vibrant and supportive work culture that prioritises employee growth and development. As a Team Leader, you'll not only have the opportunity to inspire and motivate your team but also benefit from a positive environment that encourages inclusivity and collaboration. With a focus on creating memorable customer experiences and driving commercial success, you'll find meaningful and rewarding employment in a company that truly values its people.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in Tonbridge
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and employees. This will help you tailor your answers and show that you're a great fit for the team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or handled a tough situation. We want to hear about your experiences, so be ready to share them confidently during the interview.
✨Tip Number 3
Show your enthusiasm for the role! When you’re chatting with the interviewer, let your passion for customer service and team leadership shine through. A positive attitude can make all the difference in landing the job.
✨Tip Number 4
Don’t forget to ask questions! This shows you’re genuinely interested in the role and the company. Ask about team dynamics, growth opportunities, or how they celebrate successes. It’s a great way to connect and leave a lasting impression.
We think you need these skills to ace Team Leader in Tonbridge
Some tips for your application 🫡
Show Your Leadership Style:When writing your application, let us see your unique leadership style shine through! Share examples of how you've motivated a team or created great customer experiences. We want to know how you bring the cardfactory Way to life!
Be Personable and Inclusive:Remember, we value inclusivity and communication. Use your application to demonstrate how you listen to others and create a positive vibe in your team. Show us that you genuinely care about people and their growth!
Highlight Your Flexibility:In this role, flexibility is key! Make sure to mention times when you've stepped up in challenging situations or adapted to changes. We love seeing candidates who can keep things running smoothly, no matter what!
Apply Through Our Website:Finally, don’t forget to apply through our website! It’s the best way for us to receive your application and get to know you better. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Sportswift Ltd
✨Show Your Leadership Style
Be ready to share examples of how you've motivated a team in the past. Think about specific situations where your leadership made a difference, and be prepared to discuss your approach to creating a positive team vibe.
✨Demonstrate Customer-Centric Thinking
Since this role is all about ensuring customers leave with a smile, think of times when you went above and beyond for a customer. Highlight your understanding of what great service looks like and how you can bring that to the team.
✨Emphasise Flexibility and Results Orientation
Prepare to discuss how you've adapted to changing situations in previous roles. Share examples of how you’ve stepped up during busy times or when your manager was away, showcasing your ability to keep things running smoothly.
✨Communicate Inclusively
Think about how you foster an inclusive environment in your previous roles. Be ready to talk about how you listen to team members and encourage their input, demonstrating your commitment to building a team where everyone feels they belong.
