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For Companies At a Glance
- Tasks: Lead store teams to deliver exceptional customer service and operational excellence.
- Company: Join Card Factory, a leader in celebrating life's moments with a customer-first approach.
- Benefits: Enjoy discounts, financial support, and wellness programs to enhance your lifestyle.
- Why this job: Be part of a dynamic team culture focused on growth and customer satisfaction.
- Qualifications: Strong leadership skills and a passion for customer service are essential.
- Other info: Flexible hours available; perfect for students looking to gain management experience.
The predicted salary is between 24000 - 36000 £ per year.
With a real focus on customer experience and operational excellence, our Team Leaders play a key part in driving the success of our stores. As a Team Leader, you will be responsible for supporting your Store Manager in their goals to delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do. You will lead the way for our store teams, not only in the absence of the Store Manager but leading the team to deliver great standards and exceptional service every day., In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing.
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You will be as passionate about celebrating our customers’ life moments as we are.
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Is customer centric with a passion for driving excellence service.
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You will be able to demonstrate a good leadership skills
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Positive forward thinking approach.
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Is comfortable reviewing store performance data.
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Commercially minded.
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Is an engaging and enthusiastic team player.
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Pension
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15% Card Factory colleague discount in-store and online
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Save As You Earn scheme
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Financial Wellbeing Support
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Financial Education Tools
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Salary Advance
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Seasonal incentive schemes
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Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
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Discounted gym membership, mobile phone contracts, and car leasing
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Discounts across 100’s of UK retailers
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Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
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Enhanced Maternity, Paternity, and Adoption leave
Location: 2-10 Market Street, Bolton, BL1 1BU
Contracted Hours Available: 16, For any questions email: vacancies@cardfactory.co.uk (we do not accept CVs/Applications via email)
Team Leader employer: Sportswift Ltd
Contact Detail:
Sportswift Ltd Recruiting Team
vacancies@cardfactory.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Show your passion for customer experience during the interview. Share specific examples of how you've put customers at the heart of your previous roles, and how that has driven success.
✨Tip Number 2
Demonstrate your leadership skills by discussing times when you successfully led a team or project. Highlight your ability to motivate others and create a positive team culture.
✨Tip Number 3
Be prepared to discuss store performance data. Familiarize yourself with key metrics and be ready to explain how you would use this data to drive commercial growth in the store.
✨Tip Number 4
Emphasize your commercial mindset. Talk about your understanding of retail trends and how you can apply this knowledge to enhance the store's performance and customer satisfaction.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Team Leader position. Understand the key responsibilities and the skills required, such as customer focus, leadership, and commercial awareness.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the role. Emphasize your leadership abilities and any experience in retail or customer service that showcases your capability to drive excellence.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and operational excellence. Use specific examples from your past experiences to demonstrate how you can contribute to the team and support the Store Manager.
Submit Your Application: Once your documents are ready, submit your application through the StudySmarter website. Ensure all information is accurate and complete before hitting the submit button.
How to prepare for a job interview at Sportswift Ltd
✨Show Your Customer-Centric Mindset
Make sure to highlight your passion for customer experience during the interview. Share specific examples of how you've put customers at the heart of your previous roles and how that has driven success.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and provide examples of how you've successfully led a team in the past. Emphasize your ability to motivate and engage team members, especially in the absence of a manager.
✨Be Commercially Minded
Familiarize yourself with the store's performance data and be ready to discuss how you can contribute to commercial growth. Show that you understand the importance of balancing customer satisfaction with business objectives.
✨Exude Enthusiasm and Positivity
Your attitude matters! Approach the interview with a positive, forward-thinking mindset. Engage with the interviewer enthusiastically and express your excitement about the opportunity to lead a team and celebrate customers' life moments.
