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- Tasks: Lead a vibrant team, ensuring customers leave happy and motivated.
- Company: Join Card Factory, the UK's leading retailer of greetings cards and gifts.
- Benefits: Enjoy discounts, financial support, and opportunities for personal growth.
- Why this job: Be at the heart of a fun environment while developing your leadership skills.
- Qualifications: Energetic, positive attitude with a passion for teamwork and customer service.
- Other info: Great career progression in a fast-paced, inclusive workplace.
The predicted salary is between 28800 - 43200 £ per year.
We're on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store! In this role, you'll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager's away, you'll step up and keep things running smoothly with confidence and care.
Role Responsibility: You'll play a key role in the day-to-day running of the store - creating great customer experiences and driving commercial success. You'll lead by example, showing what great service looks like and bringing the cardfactory Way to life. Along the way, you'll help others grow while continuing to build your own skills. With your energy and commercial know-how, you'll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe. And by keeping an eye on the numbers, you'll help make sure everything's running smoothly, and the team is thriving.
In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing.
Desired Attributes:
- Good leadership skills people want to follow - positive, proactive, and full of energy.
- You're curious by nature, always learning, and eager to see the bigger picture.
- You make space for everyone's voice, listen with intent, and help build a team where people feel they belong.
- Step up, stay flexible, and set the tone by getting things done.
- You're fair, open to feedback, and thoughtful in how you make decisions.
- You genuinely care about people, support growth, and help create a positive team vibe.
Card Factory is the UK's leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
Benefits:
- Pension
- 15% Card Factory colleague discount in-store and online
- Save As You Earn scheme
- Financial Wellbeing Support + Financial Education Tools + Salary Advance
- Seasonal incentive schemes
- Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
- Discounted gym membership, mobile phone contracts, and car leasing
- Discounts across 100's of UK retailers
- Employee Assistance Programme - access to tools to support mental, physical, and financial wellbeing
- Enhanced Maternity, Paternity, and Adoption leave
Team Leader employer: Sportswift Ltd
Contact Detail:
Sportswift Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Get to know the company culture! Before your interview, check out Card Factory's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or handled a tough situation. Be ready to share these examples during your interview to demonstrate your skills and energy.
✨Tip Number 3
Show off your customer service skills! Be prepared to discuss how you create positive experiences for customers. Remember, it's all about making sure everyone leaves with a smile!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Card Factory family right from the start!
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Show Your Energy: When writing your application, let your personality shine through! We want to see that friendly and upbeat vibe you bring to the table. Use positive language and share examples of how you've motivated others in the past.
Be Specific About Your Experience: Make sure to highlight your leadership skills and any relevant experience. We love it when candidates provide specific examples of how they've created great customer experiences or driven success in previous roles. It helps us see how you can fit into our team!
Tailor Your Application: Take a moment to read through the job description and align your application with what we're looking for. Mention how your values match ours, especially around inclusivity and support for team growth. This shows us you're genuinely interested in being part of our journey.
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Sportswift Ltd
✨Show Your Energy
As a Team Leader, your energy is contagious! Make sure to bring that upbeat vibe to the interview. Smile, maintain eye contact, and express enthusiasm for the role. This will not only showcase your personality but also demonstrate how you can motivate others.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated your colleagues or resolved conflicts. Be ready to discuss how you can apply these experiences to create a positive team environment at the store.
✨Know the Company Values
Familiarise yourself with Card Factory's mission and values. During the interview, relate your personal values to theirs, especially around inclusivity and customer service. This shows that you’re not just looking for any job, but that you genuinely want to be part of their team.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask the interviewer. Inquire about team dynamics, growth opportunities, or how they measure success in the store. This not only shows your curiosity but also your commitment to contributing positively to the team.
