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- Tasks: Lead a vibrant team, create amazing customer experiences, and drive store success.
- Company: Join Card Factory, the UK's top retailer for greetings cards and gifts.
- Benefits: Enjoy discounts, financial support, and opportunities for personal growth.
- Why this job: Be the heart of the store, inspire others, and make a real impact.
- Qualifications: Energetic leadership skills and a passion for teamwork and growth.
- Other info: Join us on an exciting journey with plenty of career development opportunities.
The predicted salary is between 28800 - 43200 £ per year.
We\’re on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store! In this role, you\’ll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager\’s away, you\’ll step up and keep things running smoothly with confidence and care.
Role Responsibility: You\’ll play a key role in the day-to-day running of the store-creating great customer experiences and driving commercial success. You\’ll lead by example, showing what great service looks like and bringing the cardfactory Way to life. Along the way, you\’ll help others grow while continuing to build your own skills. With your energy and commercial know-how, you\’ll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe. And by keeping an eye on the numbers, you\’ll help make sure everything\’s running smoothly, and the team is thriving.
In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing.
Desired Attributes
- Good leadership skills people want to follow-positive, proactive, and full of energy.
- You\’re curious by nature, always learning, and eager to see the bigger picture.
- You make space for everyone\’s voice, listen with intent, and help build a team where people feel they belong.
- Step up, stay flexible, and set the tone by getting things done.
- You\’re fair, open to feedback, and thoughtful in how you make decisions.
- You genuinely care about people, support growth, and help create a positive team vibe.
Card Factory is the UK\’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
Benefits
- Pension
- 15% Card Factory colleague discount in-store and online
- Save As You Earn scheme
- Financial Wellbeing Support
- + Financial Education Tools + Salary Advance
- Seasonal incentive schemes
- Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
- Discounted gym membership, mobile phone contracts, and car leasing
- Discounts across 100\’s of UK retailers
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
- Enhanced Maternity, Paternity, and Adoption leave
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Team Leader employer: Sportswift Ltd
Contact Detail:
Sportswift Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing our website and social media. This will help you understand what we value at Card Factory and how you can fit in with our positive vibe.
✨Tip Number 2
Practice your leadership stories! Think of examples where you've motivated a team or handled a tough situation. We want to hear how you bring energy and positivity to your team, so be ready to share those experiences.
✨Tip Number 3
Show us your curiosity! During the interview, ask questions about the team dynamics and growth opportunities. This shows you're eager to learn and grow, which is exactly the kind of mindset we love at Card Factory.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a great way to express your enthusiasm for the role and remind us why you’d be a fantastic fit for our team.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Show Your Energy: When writing your application, let your personality shine through! We want to see that friendly and upbeat vibe you bring to the table. Use positive language and share examples of how you've motivated others in the past.
Be Specific About Your Experience: Tailor your application to highlight your leadership skills and relevant experiences. We love hearing about times when you've stepped up and made a difference, so don’t hold back on those details!
Emphasise Team Spirit: Since we value inclusivity and teamwork, make sure to mention how you’ve fostered a positive environment in previous roles. Share stories that show how you listen to your team and help everyone feel they belong.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be one step closer to joining our amazing team at Card Factory!
How to prepare for a job interview at Sportswift Ltd
✨Show Your Leadership Style
As a Team Leader, it's crucial to demonstrate your leadership skills during the interview. Share specific examples of how you've motivated a team or resolved conflicts in the past. This will show that you can lead by example and create a positive atmosphere.
✨Emphasise Customer Experience
Since the role focuses on creating great customer experiences, be prepared to discuss how you would ensure every customer leaves happy. Think of instances where you've gone above and beyond for customers and be ready to share those stories.
✨Be Energetic and Upbeat
The job calls for someone who brings energy and positivity. Make sure your enthusiasm shines through during the interview. A friendly attitude can make a big difference, so smile and engage with your interviewer to convey your upbeat personality.
✨Demonstrate Curiosity and Growth Mindset
Show that you're eager to learn and grow within the role. Ask insightful questions about the company’s vision and how you can contribute to it. This not only highlights your curiosity but also your commitment to being part of the team’s success.
