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- Tasks: Lead a vibrant team, create amazing customer experiences, and drive store success.
- Company: Join a friendly and upbeat retail environment focused on positivity and teamwork.
- Benefits: Enjoy discounts, financial support, and opportunities for personal growth.
- Why this job: Be the heart of the store, inspire others, and make a real impact.
- Qualifications: Experience in retail leadership and strong communication skills are essential.
- Other info: Flexible work environment with great career development opportunities.
The predicted salary is between 28800 - 43200 £ per year.
We are on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store. In this role, you will support your Store Manager, keep the team motivated, and ensure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager is away, you will step up and keep things running smoothly with confidence and care.
Role Responsibilities:
- You will play a key role in the day-to-day running of the store—creating great customer experiences and driving commercial success.
- You will lead by example, showing what great service looks like and bringing the Card Factory Way to life.
- You will help others grow while continuing to build your own skills.
- With your energy and commercial know-how, you will drive store initiatives, keep communication flowing, and create a positive, inclusive vibe.
- By keeping an eye on the numbers, you will help make sure everything is running smoothly and the team is thriving.
In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing.
Responsibilities:
- Good leadership skills people want to follow—positive, proactive, and full of energy.
- You are curious by nature, always learning, and eager to see the bigger picture.
- You make space for everyone's voice, listen with intent, and help build a team where people feel they belong.
- Step up, stay flexible, and set the tone by getting things done.
- You are fair, open to feedback, and thoughtful in how you make decisions.
- You genuinely care about people, support growth, and help create a positive team vibe.
Qualifications:
- Experience in leading a team or a supervisory role in retail or customer service.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Customer-focused mindset with a passion for delivering great service.
Benefits:
- 15% Card Factory colleague discount in-store and online.
- Save As You Earn scheme.
- Financial Wellbeing Support.
- Financial Education Tools and Salary Advance.
- Seasonal incentive schemes.
- Retail Management Apprenticeship Programmes with local providers and access to a virtual internal network for learning together.
- Discounted gym membership, mobile phone contracts, and car leasing.
- Discounts across 100s of UK retailers.
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing.
- Enhanced Maternity, Paternity, and Adoption leave.
Team Leader in London employer: Sportswift Ltd
Contact Detail:
Sportswift Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in London
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with customers and what values they promote. This will help you align your answers with their vibe and show that you're a great fit!
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or handled a tough situation. Be ready to share these examples during your interview to demonstrate your skills and experience in a relatable way.
✨Tip Number 3
Don’t forget to ask questions! Show your curiosity by asking about team dynamics, store initiatives, or how they support employee growth. This not only shows your interest but also helps you gauge if this is the right place for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and really interested in joining the team. Let’s get you that Team Leader role!
We think you need these skills to ace Team Leader in London
Some tips for your application 🫡
Show Your Energy: When writing your application, let your personality shine through! We want to see that friendly and upbeat vibe you’d bring to the team. Use positive language and share examples of how you've motivated others in the past.
Highlight Your Leadership Skills: Make sure to showcase your leadership experience clearly. We’re looking for someone who can lead by example, so mention any times you've stepped up in a supervisory role or led a team to success.
Be Customer-Focused: Since this role is all about creating great customer experiences, include specific examples of how you've gone above and beyond for customers. Show us your passion for delivering fantastic service!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Sportswift Ltd
✨Show Your Leadership Style
Be ready to share examples of how you've led a team in the past. Highlight your positive, proactive approach and how you motivate others. This role is all about energy and support, so let your personality shine through!
✨Demonstrate Customer Focus
Prepare to discuss specific instances where you've gone above and beyond for customers. Show that you understand the importance of creating great customer experiences and how it drives commercial success.
✨Emphasise Team Inclusion
Talk about how you foster an inclusive environment where everyone feels valued. Share your strategies for listening to team members and encouraging their growth, as this aligns perfectly with the company’s values.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle various situations in a fast-paced retail environment. Think about how you would step up when the Store Manager is away and keep things running smoothly while maintaining a positive vibe.