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- Tasks: Lead a vibrant team, create amazing customer experiences, and drive store success.
- Company: Join Card Factory, the UK's leading retailer of greetings cards and gifts.
- Benefits: Enjoy discounts, financial support, and opportunities for personal growth.
- Why this job: Be the heart of the store, inspire your team, and make customers smile.
- Qualifications: Strong leadership skills, positive attitude, and a passion for teamwork.
- Other info: Join us on an exciting journey with plenty of career development opportunities.
The predicted salary is between 24000 - 36000 £ per year.
We are on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store! In this role, you will support your Store Manager, keep the team motivated, and ensure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager is away, you will step up and keep things running smoothly with confidence and care.
Role Responsibility: You will play a key role in the day-to-day running of the store, creating great customer experiences and driving commercial success. You will lead by example, showing what great service looks like and bringing the Card Factory Way to life. Along the way, you will help others grow while continuing to build your own skills. With your energy and commercial know-how, you will drive store initiatives, keep communication flowing, and create a positive, inclusive vibe. By keeping an eye on the numbers, you will help ensure everything is running smoothly, and the team is thriving.
In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing.
Desired Attributes:
- Good leadership skills people want to follow - positive, proactive, and full of energy.
- You are curious by nature, always learning, and eager to see the bigger picture.
- You make space for everyone’s voice, listen with intent, and help build a team where people feel they belong.
- Step up, stay flexible, and set the tone by getting things done.
- You are fair, open to feedback, and thoughtful in how you make decisions.
- You genuinely care about people, support growth, and help create a positive team vibe.
Card Factory is the UK’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
Benefits:
- Pension
- 15% Card Factory colleague discount in-store and online
- Save As You Earn scheme
- Financial Wellbeing Support + Financial Education Tools + Salary Advance
- Seasonal incentive schemes
- Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
- Discounted gym membership, mobile phone contracts, and car leasing
- Discounts across hundreds of UK retailers
- Employee Assistance Programme - access to tools to support mental, physical, and financial wellbeing
- Enhanced Maternity, Paternity, and Adoption leave
Team Leader in Kenilworth employer: Sportswift Ltd
Contact Detail:
Sportswift Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in Kenilworth
✨Tip Number 1
Get to know the company culture! Before your interview, check out Card Factory's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think of examples where you've motivated a team or handled a tough situation. Being able to share these experiences will demonstrate your skills and fit for the Team Leader role.
✨Tip Number 3
Be ready to showcase your energy! During the interview, let your positivity shine through. Smile, engage with your interviewers, and show them that you can bring great vibes to the store.
✨Tip Number 4
Don’t forget to ask questions! Show your curiosity by asking about team dynamics, growth opportunities, and how they create a positive environment. This not only helps you learn more but also shows your genuine interest in the role.
We think you need these skills to ace Team Leader in Kenilworth
Some tips for your application 🫡
Show Your Energy: When writing your application, let your personality shine through! We want to see that friendly and upbeat vibe you bring to the table. Use positive language and share examples of how you've motivated others in the past.
Be Specific About Your Experience: Tailor your application to highlight your leadership skills and relevant experience. We love it when candidates provide specific examples of how they've created great customer experiences or driven team success. Don't be shy!
Keep It Professional Yet Personal: While we appreciate a casual tone, remember to keep it professional. Balance your friendly approach with clear, concise language. Show us that you can communicate effectively while still being approachable.
Apply Through Our Website: Make sure to submit your application through our website! It’s the best way for us to receive your details and get to know you better. Plus, it shows you're keen on joining our team at Card Factory!
How to prepare for a job interview at Sportswift Ltd
✨Show Your Energy
As a Team Leader, your energy is contagious! Make sure to bring that upbeat vibe to the interview. Smile, be enthusiastic, and let your passion for leading a team shine through. This will show them you’re the perfect fit for creating a positive atmosphere in the store.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated others or resolved conflicts. This will help illustrate your leadership style and show that you can step up when needed, just like they expect you to do when the Store Manager is away.
✨Emphasise Customer Experience
Since the role focuses on creating great customer experiences, be ready to discuss how you’ve gone above and beyond for customers in previous roles. Share specific stories that highlight your commitment to ensuring every customer leaves with a smile.
✨Be Open to Feedback
They value a fair and open approach, so be prepared to talk about how you handle feedback. Share instances where you’ve received constructive criticism and how it helped you grow. This shows you’re not only a leader but also someone who values continuous improvement.
