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- Tasks: Lead the store team and ensure exceptional customer experiences daily.
- Company: Join Card Factory, a family-focused company celebrating life's moments.
- Benefits: Enjoy discounts, financial support, and wellness programs to thrive.
- Why this job: Be part of a passionate team with growth opportunities towards Store Manager.
- Qualifications: Previous supervisory experience and a customer-centric mindset are essential.
- Other info: Access retail management apprenticeships and a supportive internal network.
The predicted salary is between 24000 - 36000 £ per year.
We are passionate about celebrating our customers’ life moments and are now looking for a Deputy Store Manager to join our very successful Card Factory family to help fulfil this.
With a real focus on customer experience, colleague development and operational excellence, our Deputy Store Managers play a key part in driving the success of our stores. As a Deputy Store Manager, you will be responsible for delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do alongside your Store Manager. You will have an own business mentality. You will lead the way for our store teams, not only in the absence of the Store Manager but driving great service, people development and standards every day. You’ll be a passionate and motivated person with aspiration of being one of our future Store Managers., In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing.
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You will be as passionate about celebrating our customers’ life moments as we are.
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Is customer centric with a passion for driving excellence service.
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Previous supervisory experience.
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Positive forward thinking approach.
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Is comfortable analysing store performance metrics.
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Commercially minded.
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Is an engaging and enthusiastic leader.
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Keen to progress and develop you’re career with aspirations of being a Store Manager of the future.
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Pension
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15% Card Factory colleague discount in-store and online
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Save As You Earn scheme
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Financial Wellbeing Support
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Financial Education Tools
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Salary Advance
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Seasonal incentive schemes
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Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
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Discounted gym membership, mobile phone contracts, and car leasing
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Discounts across 100’s of UK retailers
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Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
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Enhanced Maternity, Paternity, and Adoption leave
For any questions email: vacancies@cardfactory.co.uk (we do not accept CVs/Applications via email)
Deputy Manager employer: Sportswift Ltd
Contact Detail:
Sportswift Ltd Recruiting Team
vacancies@cardfactory.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager
✨Tip Number 1
Show your passion for customer experience during the interview. Share specific examples of how you've previously enhanced customer satisfaction or resolved issues effectively.
✨Tip Number 2
Demonstrate your leadership skills by discussing times when you successfully developed a team or improved team performance. Highlight your ability to motivate and engage others.
✨Tip Number 3
Be prepared to discuss store performance metrics. Familiarize yourself with key performance indicators in retail and be ready to explain how you would use them to drive commercial growth.
✨Tip Number 4
Express your aspirations clearly. Let us know about your career goals and how you see yourself progressing within the company, particularly your interest in becoming a Store Manager.
We think you need these skills to ace Deputy Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Deputy Store Manager position. Understand the key responsibilities, such as customer experience focus and team development, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous supervisory or management experience you have. Showcase specific examples where you have driven customer service excellence or developed a team culture.
Show Your Passion: Express your enthusiasm for celebrating customers' life moments in your application. Share personal anecdotes or experiences that demonstrate your commitment to customer-centric service.
Tailor Your Application: Customize your CV and cover letter to reflect the qualities mentioned in the job description, such as being commercially minded and having a positive, forward-thinking approach. Use keywords from the job listing to make your application stand out.
How to prepare for a job interview at Sportswift Ltd
✨Show Your Passion for Customer Experience
Make sure to express your enthusiasm for celebrating customers' life moments. Share examples from your previous roles where you prioritized customer satisfaction and how it positively impacted the business.
✨Demonstrate Leadership Skills
Prepare to discuss your previous supervisory experience. Highlight specific instances where you led a team, developed colleagues, or improved service standards, showcasing your ability to inspire and engage others.
✨Be Commercially Minded
Familiarize yourself with key performance metrics relevant to retail. Be ready to discuss how you've used data to drive commercial growth in past positions and how you plan to apply this knowledge as a Deputy Store Manager.
✨Express Your Career Aspirations
Convey your ambition to progress within the company. Talk about your goals of becoming a Store Manager and how you envision contributing to the team's success while developing your own skills.
