Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a vibrant team, create amazing customer experiences, and drive store success.
- Company: Join a friendly and upbeat retail environment focused on positivity and teamwork.
- Benefits: Enjoy discounts, financial support, and opportunities for personal growth.
- Why this job: Be the heart of the store, inspire others, and make a real impact.
- Qualifications: Experience in retail leadership and strong communication skills required.
- Other info: Flexible work environment with great career development opportunities.
The predicted salary is between 28800 - 43200 £ per year.
We’re on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store. In this role, you’ll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and ensuring every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager’s away, you’ll step up and keep things running smoothly with confidence and care.
Role Responsibilities:
- You’ll play a key role in the day-to-day running of the store—creating great customer experiences and driving commercial success.
- You’ll lead by example, showing what great service looks like and bringing the cardfactory Way to life.
- You’ll help others grow while continuing to build your own skills.
- With your energy and commercial know-how, you’ll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe.
- By keeping an eye on the numbers, you’ll help make sure everything’s running smoothly and the team is thriving.
In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing.
Responsibilities:
- Good leadership skills people want to follow—positive, proactive, and full of energy.
- You’re curious by nature, always learning, and eager to see the bigger picture.
- You make space for everyone’s voice, listen with intent, and help build a team where people feel they belong.
- Step up, stay flexible, and set the tone by getting things done.
- You’re fair, open to feedback, and thoughtful in how you make decisions.
- You genuinely care about people, support growth, and help create a positive team vibe.
Qualifications:
- Experience in leading a team or a supervisory role in retail or customer service.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Customer-focused mindset with a passion for delivering great service.
Benefits:
- 15% Card Factory colleague discount in-store and online.
- Save As You Earn scheme.
- Financial Wellbeing Support.
- Financial Education Tools and Salary Advance.
- Seasonal incentive schemes.
- Retail Management Apprenticeship Programmes with local providers and access to a virtual internal network for learning together.
- Discounted gym membership, mobile phone contracts, and car leasing.
- Discounts across 100s of UK retailers.
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing.
- Enhanced Maternity, Paternity, and Adoption leave.
Team Leader in Caldicot employer: Sportswift Ltd
Contact Detail:
Sportswift Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in Caldicot
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what vibes they’re putting out there. This will help you connect with the team and show that you’re genuinely interested in being part of their world.
✨Tip Number 2
Practice your leadership stories! Think of times when you’ve motivated a team or handled a tricky situation. Being able to share these experiences will show them you’ve got the skills they’re looking for, and it’ll make you stand out.
✨Tip Number 3
Don’t forget to ask questions during your interview! It’s a great way to show your curiosity and interest in the role. Plus, it helps you figure out if this is the right place for you to grow and thrive.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining a team that values positivity and great service.
We think you need these skills to ace Team Leader in Caldicot
Some tips for your application 🫡
Show Your Energy: When writing your application, let your personality shine through! We want to see that friendly and upbeat vibe you’d bring to the team. Use positive language and share examples of how you've motivated others in the past.
Be Customer-Focused: Make sure to highlight your customer service experience. We love candidates who are passionate about creating great experiences for customers, so share specific stories where you’ve gone above and beyond to help someone out.
Demonstrate Leadership Skills: Since this role is all about leading a team, be sure to showcase your leadership skills in your application. Talk about times when you’ve stepped up, supported your colleagues, or created a positive team environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Sportswift Ltd
✨Show Your Leadership Style
Be ready to share examples of how you've led a team in the past. Highlight your positive, proactive approach and how you motivate others. This is your chance to demonstrate that you can create a great vibe in the store!
✨Know the Company Culture
Familiarise yourself with the company's values and the 'cardfactory Way'. Show that you understand what makes their customer experience special and how you can contribute to it. This will show your genuine interest in the role.
✨Prepare for Scenario Questions
Think about how you would handle various situations, like managing a busy day or resolving a customer complaint. Be ready to discuss your thought process and decision-making skills, as this will showcase your ability to thrive in a fast-paced environment.
✨Ask Thoughtful Questions
Prepare some questions that reflect your curiosity and eagerness to learn. Ask about team dynamics, growth opportunities, or how they measure success in the store. This shows you're not just interested in the job, but also in being part of the team.
