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- Tasks: Shape the future of in-store technology by solving problems and improving processes.
- Company: Join a dynamic retail company focused on enhancing customer and colleague experiences.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make a real impact by creating seamless tech solutions that boost store performance.
- Qualifications: Strong business analysis skills and experience with retail technology required.
- Other info: Collaborative environment with excellent career advancement opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Ready to shape the future of in-store technology? We’re looking for someone who loves solving problems, improving processes, and making life easier for colleagues and customers. As our Business Analyst - Store Technology, you’ll be right at the heart of the systems that keep our stores running every day—from Point of Sale and Stock Management to Click & Collect. You’ll work with teams across the business and IT to understand what stores really need, turn insight into clear requirements, and help deliver solutions that genuinely work on the shop floor. You’ll champion improvements, influence decisions, and make sure new capabilities land smoothly with store teams. If you’re excited about creating seamless, colleague-friendly tech that boosts performance and enhances the customer experience, this role gives you the chance to make a real impact.
What You’ll Be Doing
- You’ll define, document, and manage business requirements for our store tech, ensuring every solution truly supports how stores operate.
- Working closely with Store Operations, IT, and external partners, you’ll explore how things work today and pinpoint where improvements can be made.
- You’ll translate business needs into clear functional specifications, support solution design with real operational insight, and make sure proposed changes meet user needs.
- You’ll help prepare and run user acceptance testing, coordinating activity and gathering feedback from store colleagues.
- You’ll also support change delivery—helping with communications, training, and smooth transitions to new or updated technology.
- Alongside this, you’ll work with support teams to ensure the business is ready for each change.
- And once solutions go live, you’ll monitor their impact on stores and user experience, recommending improvements where needed.
Essential Skills
- Strong business analysis expertise (SFIA BUAN L5) with experience managing complex retail or store technology requirements.
- Proven stakeholder management skills (SFIA RLMT L5) across business, IT, and external partners.
- Experience defining and managing requirements (SFIA REQM L5) for systems such as POS, stock management, and omnichannel.
- Skilled in user experience and process analysis (SFIA UNAN & BPRE L4-5), improving how colleagues interact with technology.
- Proficient in business modelling and data analysis (SFIA BSMO & DAAN L4-5) to support informed decision-making.
- Strong consultancy mindset (SFIA CNSL L5) with experience in testing, change readiness, and smooth go-live processes.
- Excellent communication, problem-solving, and a customer-centric approach, ideally with retail or store tech experience.
Store Technology Business Analyst in Wakefield employer: Sportswift Ltd T/A cardfactory
Contact Detail:
Sportswift Ltd T/A cardfactory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Technology Business Analyst in Wakefield
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its tech solutions. Understand their current systems and think about how your skills can improve processes. Show them you’re not just another candidate; you’re the one who can make a real impact!
✨Tip Number 3
Practice your problem-solving skills! Be ready to tackle hypothetical scenarios during interviews. Think about how you would approach challenges in store technology and be prepared to share your thought process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are genuinely interested in joining our team and shaping the future of in-store technology.
We think you need these skills to ace Store Technology Business Analyst in Wakefield
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Store Technology Business Analyst role. Highlight your experience with retail tech and problem-solving skills, showing us how you can make a real impact in our stores.
Showcase Your Skills: Don’t just list your skills—give us examples! Whether it’s managing complex requirements or improving user experiences, share specific instances where you’ve made a difference. We love seeing how you’ve tackled challenges head-on.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We want to understand your thought process and how you approach business analysis without getting lost in complicated terms.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Sportswift Ltd T/A cardfactory
✨Know Your Tech Inside Out
Make sure you’re familiar with the specific technologies mentioned in the job description, like Point of Sale systems and stock management tools. Brush up on how these systems work and think about any improvements you could suggest based on your experience.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past where you've successfully identified issues and implemented solutions. Be ready to discuss how you’ve improved processes or enhanced user experiences, as this role is all about making life easier for colleagues and customers.
✨Engage with Stakeholders
Demonstrate your stakeholder management skills by discussing how you’ve collaborated with different teams in previous roles. Think about how you can effectively communicate requirements and gather feedback, as this will be crucial in your new role.
✨Prepare for User Acceptance Testing
Since you'll be involved in user acceptance testing, come prepared with ideas on how to coordinate activities and gather feedback. Share any relevant experiences where you’ve facilitated testing or training sessions, showing that you can support smooth transitions to new technology.