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- Tasks: Join us as a Sales Assistant, providing top-notch customer service and managing busy tills.
- Company: Card Factory is the UK's leading retailer of greeting cards and gifts with over 1,000 stores.
- Benefits: Enjoy 25% discount, flexible hours, financial support, and opportunities for apprenticeships.
- Why this job: Be part of a fun, fast-paced team that celebrates life's moments and values work-life balance.
- Qualifications: No retail experience needed; just bring your passion for customer service and a positive attitude!
- Other info: Flexible working hours available; apply early to secure your chance!
About the job
Location: Parkstone
Contracted Hours Available: 8 hours
The day to day
We are passionate about celebrating our customers\’ life moments and are now looking for a Sales Assistant to join our very successful Card Factory family to help fulfil this.
The pace is fast, our standards are high and we\’re proud of it, we lead the way after all! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don\’t worry, you\’ll have lots of fun along the way and you\’ll understand why you need to be a little bit mad to work here!
- Provide excellent customer service at all times to help each customer celebrate their life\’s moments
- Process all sales politely, efficiently and accurately whilst upselling on till products
- Price and merchandise stock and products correctly
- To work with the team unloading and unpacking the deliveries
- To assist with stock takes, which may include working outside the store\’s normal opening hours
Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else!
We want to support a work/life balance, therefore don\’t worry if you\’re not available all hours of the day – just tell us via the application form when you are available to work!
About You
Are we right for you?
We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we\’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.
Are you right for us?
The role requires someone who likes to be busy, can multitask and embraces change. Above all, you\’ll be customer focused and will bring your best to the team!
Why join us
Card Factory is the UK\’s leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
In return, we offer a wide range of benefits to support your physical, mental, and financial well-being.
Benefits
- 25% Card Factory colleague discount in-store and online
- Save As You Earn scheme
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Opportunity to apply for Retail Apprenticeships
- Access to blended learning and development content
- Discounted mobile phone contracts
- Discounts across 100\’s of UK retailers
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.
We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
No agencies, please.
Sportswift Ltd T/A cardfactory
Sales Assistant employer: Sportswift Ltd T/A cardfactory
Contact Detail:
Sportswift Ltd T/A cardfactory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Show your enthusiasm for customer service during any interactions you have with us. Whether it's in a casual conversation or at an event, let your passion shine through. This role is all about celebrating life moments, so demonstrating that you genuinely care about helping customers will set you apart.
✨Tip Number 2
Familiarise yourself with our products and services before applying. Knowing the types of cards and gifts we offer can help you engage in meaningful conversations with our team. It shows initiative and a genuine interest in what we do, which is highly valued.
✨Tip Number 3
Be prepared to discuss your ability to multitask and handle busy environments. Think of examples from your past experiences where you've successfully managed multiple responsibilities. This will demonstrate that you can thrive in our fast-paced stores.
✨Tip Number 4
Highlight your flexibility and willingness to adapt to changing situations. Since we value work-life balance, being open about your availability and showing that you're ready to embrace change will resonate well with us. We appreciate candidates who can fit into our dynamic environment.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Card Factory is looking for in a Sales Assistant. Focus on their emphasis on customer service, multitasking, and the ability to work in a fast-paced environment.
Highlight Relevant Skills: Even if you lack retail experience, showcase your personality and passion for customer service. Mention any previous roles where you demonstrated excellent communication skills, teamwork, or the ability to handle busy situations.
Tailor Your CV: Make sure your CV reflects the qualities that Card Factory values. Use keywords from the job description, such as 'customer-focused', 'multitasking', and 'high standards' to align your application with their expectations.
Craft a Strong Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Share why you want to work at Card Factory and how your skills and experiences make you a great fit for their team.
How to prepare for a job interview at Sportswift Ltd T/A cardfactory
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers celebrate their life moments. Share any relevant experiences, even if they're not from retail, that demonstrate your commitment to excellent service.
✨Demonstrate Your Multitasking Skills
Prepare examples of how you've successfully managed multiple tasks at once. This could be from previous jobs, school projects, or even personal experiences where you had to juggle various responsibilities.
✨Embrace the Fast-Paced Environment
Be ready to discuss how you thrive in busy situations. You might want to mention any experiences where you worked under pressure and how you maintained high standards while doing so.
✨Be Open About Your Availability
Since the company values work-life balance, be honest about your availability during the interview. This shows that you're considerate of both your needs and the company's requirements.