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- Tasks: Join our team to manage and improve the Change Management Process.
- Company: Sportserve is a leading global sports betting technology company with a diverse culture.
- Benefits: Enjoy flexible work options, including remote and hybrid roles, plus exciting career growth.
- Why this job: Be part of a dynamic team that values creativity and problem-solving in a fast-paced environment.
- Qualifications: ITIL awareness preferred; 2+ years in IT and experience with JIRA are advantageous.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
Sportserve forms part of a remarkable group of B2C sports betting and B2B sportsbook technology companies, focused on delivering first class sports betting experiences and casino products for our users worldwide. Along with Sportion, TechSpirit, Standard Focus and Sportelligent, we are the driving force behind the world renowned sports betting company and our flagship brand, Dafabet.
Since launching our global hiring initiative, we now employ over 2,000 people worldwide, offering exciting career paths in Technology, Trading, Operations and Media. We pride ourselves on having a diverse and international culture that embraces the global community and acts locally. We offer office based, hybrid and remote work on permanent and consultancy contracts all over the world, making us the true global employer of choice.
When it comes to being successful at Sportserve, there\’s more to it than just being really good at the technical stuff. It\’s also your ability to be an awesome problem solver. And here\’s the thing, we totally get that we can\’t all be experts in everything, right? So, it\’s all about having that thirst for knowledge and being passionate about learning. You\’ll also need amazing attention to detail, so if something seems off, you won\’t rest until you\’ve figured out what\’s going on. We see ourselves as a cool group of people who love coming up with new ideas and making things happen. As long as you have a true passion for creating awesome stuff, you\’ll fit right in.
What you will be getting up to:
The Change Analyst will join a team who are responsible for the facilitation and
governance of the Change Management Process, including the analysis of Change
Requests.
The Change Analyst will work together with business and IT teams
You will ensure the overall change quality and effectiveness: including proper planning,
scheduling, level of approval and risk/ impact is provided and understood by all parties
prior to the implementation of changes to our production environments.
The Change team is consistently looking to review and evolve our current ways of
working, this is a wonderful opportunity to contribute and help drive change while ensuring
best practice and process are adopted.
Key Responsibilities
- Effectively manage the end-to-end change lifecycle and identify process
improvements where possible. - Ensure quality and timely review of change records in accordance with established
policies and standards. - Day to day management of change requests
- Identification and allocation of relevant change approval
- Conducting & verifying post-implementation reviews, investigating issues arising out of change implementation.
- Participate in internal end to end-user groups to improve the efficiency of future deliveries and business processes
- Reporting of change to both internal and 3rd party management teams
- Facilitation of Change Approval Board (CAB) and Forward Schedule of Change (FSC) reports & minutes.
- Participate in internal and external audit
- Process training of new Change Management users
- Drive continuous improvements to the quality and efficiency of the change management process
Required Qualifications
- ITIL awareness, certification will be an advantage
- 2Preferably 2+ years of working in an IT environment
- Experience of using JIRA
Other
- Strong analytical capabilities, highly organised and excellent relationship
management skills - Energetic and proactive with a \”can-do\” attitude
- An open and adaptable attitude
- Willing to learn and adapt to new processes
- Excellent interpersonal skills and ability to work in a team
- Strong command of spoken and written English
Desired Skills and Qualifications:
**We warmly invite applications in English.
Diversity & Inclusion at Sportserve
At Sportserve, we are deeply committed to fostering a diverse and inclusive workplace. We believe in building a team that reflects a wide array of backgrounds, skills, and perspectives. Embracing diversity not only enriches our work culture but also drives innovation and excellence. We are proud to be an equal opportunity employer, where everyone’s contribution is valued and respected.
If you’re a passionate about technology and looking to start your career in an international, forward-thinking Sports Betting company, we’d love to hear from you. Apply now to become part of our exciting journey!
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Junior Change Analyst employer: Sportserve
Contact Detail:
Sportserve Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Change Analyst
✨Tip Number 1
Familiarise yourself with the ITIL framework, as it's a key aspect of the Junior Change Analyst role. Understanding its principles will not only help you in interviews but also demonstrate your commitment to effective change management.
✨Tip Number 2
Gain hands-on experience with JIRA, as it's mentioned in the job description. If you haven't used it before, consider exploring online tutorials or even creating a mock project to showcase your understanding during discussions.
✨Tip Number 3
Highlight your problem-solving skills and attention to detail in conversations with our team. Prepare examples from past experiences where you've successfully identified issues and implemented solutions, as this aligns perfectly with what we value at Sportserve.
✨Tip Number 4
Show your enthusiasm for continuous learning and adaptability. Be ready to discuss how you've embraced new processes or technologies in previous roles, as this reflects the proactive attitude we're looking for in a candidate.
We think you need these skills to ace Junior Change Analyst
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Junior Change Analyst at Sportserve. Familiarise yourself with the change management process and how it fits within the broader context of the company.
Tailor Your CV: Highlight relevant experience in IT environments, especially any familiarity with JIRA or change management processes. Make sure to showcase your analytical skills and attention to detail, as these are crucial for the role.
Craft a Compelling Cover Letter: Use your cover letter to express your passion for technology and problem-solving. Mention specific examples of how you've contributed to process improvements in previous roles or projects, demonstrating your proactive attitude.
Showcase Your Soft Skills: In your application, emphasise your interpersonal skills and ability to work in a team. Sportserve values a collaborative culture, so providing examples of teamwork and communication will strengthen your application.
How to prepare for a job interview at Sportserve
✨Show Your Problem-Solving Skills
Sportserve values awesome problem solvers, so be ready to share examples of how you've tackled challenges in the past. Think about specific situations where your analytical skills made a difference.
✨Demonstrate Your Attention to Detail
Since the role requires a keen eye for detail, prepare to discuss how you ensure quality in your work. Bring up instances where your attention to detail helped prevent issues or improved processes.
✨Express Your Passion for Learning
Sportserve appreciates candidates who have a thirst for knowledge. Be sure to mention any recent learning experiences or certifications, especially related to ITIL or JIRA, and how they’ve shaped your approach to work.
✨Emphasise Teamwork and Communication
As the role involves working with various teams, highlight your interpersonal skills. Share examples of successful collaborations and how you effectively communicate with different stakeholders.
