Area Manager -Berkshire /Hampshire Area in Shirebrook

Operations

• Oversee store operations and ensure stores deliver to expectation on all KPI’s.
• Coach and advise store teams with planning workload effectively.
• Use visit checklists to observe store performance and hold managers accountable for underperformance, providing support and feedback for improvements.
• Use business communication tools to oversee completion of tasks and ensure your team understand all key functions.
• Challenging and communicating improvements to store operations.

Controls

• Oversee wages and use reports to coach and advise teams to ensure wage controls are met on a weekly basis, ensuring store teams resolve any issues quickly and effectively.
• Oversee compliance with processing of payroll and exceptions, ensuring stores resolve issues and problem-solve effectively.
• Drive excellent performance on wage controls through detailed analysis and floor-based observations.
• Coach store teams to work within time frames set by the business and guide them with realistic expectations.
• Be organised and structured in own work, oversee store management daily structure and influence change.

Sales

• Understand business and customer expectation and ensure this is executed at store level.
• Observe service through store visits and use knowledge to coach managers on how to improve.
• Understand product features and benefits and coach store management on how to deliver a broad understanding to teams.
• Drive KPI targets and motivate store teams to deliver results.
• Analyse data and communicate with teams for improvement.
• Understand the retail industry, business challenges, competitors and customers, with a strong commercial awareness.
• Coach and guide store teams on how to interpret merchandising guidelines to the sales floor and strong commerciality and efficiency.

Development

• Identify internal and external talent and use development opportunities and performance management processes to drive exceptional performance.
• Be self-driven in own personal development.
• Plan for development and create clear succession plans for each store to encourage next generation and support business growth.
• Create an environment that encourages and rewards performance fairly and equitably.
• Plan for new stores, identify key players and movement of the team.
• Use knowledge of The Frasers Group structure, elevation strategy and initiatives to drive success in your region.
• Project manage new store openings and closures.

Leadership and Management

• Inspire the workforce and act as a role model to others.
• Develop, coach and motivate your team of Store Managers to achieve success, holding them accountable where appropriate.
• Take responsibility of your area and be accountable for any outcomes.
• Develop relationships with teams by way of regular visits, conference calls and day to day communications.
• Support your Regional Manager and contribute to the success of your region.

Qualifications

• Currently in store/multi-site role that has a turnover of £10 Million plus.
• Minimum 5 years of experience as a Store Manager.
• Multi brands/facia experience desirable.
• Vast knowledge and passion of Retail including building brand relationships.
• A background that will not only prove you know how to increase sales and profits, control costs and stock loss, but also that you’ve managed senior managers.
• Proven track record of internal progression and development.
• Must be able to work well under pressure and to strict deadlines.
• Able to work a flexible schedule based on the company needs.
• Driving Licence.

Rewards

• Salary £52,500 Basic, Up to £70,000 OTE.
• Company car.
• Weekly/Monthly & Quarterly Commercial Bonuses.
• Stocktake Bonuses.
• Commission led bonuses across a wide range of products.
• Monthly Group Rewards and Recognition.
• Long Service awards.
• Join the Fearless Incentive Scheme.
• We offer a wide range of Development Courses with National Qualifications.
• 28 Days Holiday.
• 40% Instore Uniform Discount.
• Discounted Gym membership.
• Group Wide 20% Discount across all Frasers Group brands.