Supervisor -Maternity cover in London

Compensation: up to GBP 28,884.44 - monthlyCompany DescriptionAt Sofa.com ,we believe that everyone deserves great home furnishings and excellent service from people who are passionate about interiors, so that’s exactly what we provide. With in-house teams from the design development stage right through to our delivery drivers, we can be sure we’re giving our customers a truly unique shopping experience and providing a working environment that inspires and motivates our teams to sell our lovely products.This role is a maternity cover ending on 2nd August 2027Job DescriptionWe're looking for a professional and decisive Supervisor to join our team in Guildford, United Kingdom on a maternity cover basis. In this role, you will oversee daily operations, manage team performance, and ensure smooth workflow while maintaining our organizational standards. The ideal candidate will demonstrate strong leadership capabilities, excellent organizational skills, and the ability to make sound decisions in a fast-paced environment.Supervise and manage team members, providing clear direction and support to ensure productivity and engagementMonitor employee performance, conduct regular check-ins, and provide constructive feedback to drive continuous improvementCoordinate scheduling, workload distribution, and resource allocation to optimize operational efficiencyImplement and enforce company policies, procedures, and quality standards across the teamAddress workplace issues, resolve conflicts, and maintain a positive team environmentCommunicate effectively between senior management and team members to ensure alignment on organizational goalsSupport employee development through training, mentoring, and performance coachingAnalyze operational metrics and identify opportunities for process improvementMaintain accurate records and documentation related to team performance and complianceParticipate in meetings and contribute to strategic planning initiativesQualificationsProven supervisory or team leadership experience in a similar operational environmentStrong organizational and time management skills with the ability to prioritize multiple tasksExcellent interpersonal and communication skills, both written and verbalDemonstrated ability to make sound decisions and solve problems independentlyExperience with performance management and employee feedback processesKnowledge of relevant operational procedures and compliance requirementsProficiency in using standard office software and systemsAbility to remain calm and professional under pressurePreferred: Experience in conflict resolution and mediationPreferred: Background in training and employee developmentPreferred: Familiarity with the specific industry or departmentAdditional InformationAn opportunity like this at one of the Frasers Group companies is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:Our ValuesThink Without Limits– Move fast, be bold, and bring the team with youOwn It and Back Yourself– Take responsibility, master the basics, and drive resultsBe Relevant– Stay connected to our people, our partners, and the planet
#J-18808-Ljbffr