Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Maximize member experiences and support sales through excellent customer service.
- Company: Join Everlast Gyms, where passion for fitness drives our success.
- Benefits: Enjoy a 20% discount, free gym membership, and a chance to double your salary monthly!
- Why this job: Be part of a dynamic team that values ambition and offers growth opportunities in fitness.
- Qualifications: Outgoing personality, driven mindset, and a passion for fitness and customer service required.
- Other info: Flexible shifts and a chance to participate in personal training sessions await you!
The predicted salary is between 24000 - 36000 £ per year.
Everlast Gyms…
In our world the passion and ambition of our people have kept us moving. Their passion for fitness is second to none, their knowledge and service levels hook the customer, their drive and ambition to be the best is unrivalled.
Elevation is a part of our core, matching with great company benefits to mention a few:
- 20% discount across all facias
- Frasers 1000 bonus scheme
- Free Gym membership
- Monthly Frasers Champion – winners get double their salary for the month
- Opportunity to deliver personal training sessions
Job Description
Main Duties and Responsibilities:
- To maximise every member and guest’s experience in our club.
- To support the sales and retention of memberships through excellent customer service.
- To contribute with the cleaning and hygiene standards of the club as and when required.
- To be a competent key holder of the club, covering shifts as and when required
- To have a good understanding of the membership software system.
- Ensure you are always up to date with current Fitness Challenges, Class descriptions and gym floor focus and take part in these.
- Support the Fitness Manager with Gym Floor
- Ensure that you have experienced the products and services on offer.
- Ensure the cleanliness of the Facilities are always above expectation by taking an active role in the upkeep of the club, with support from the full team.
- To drive the secondary, spend KPI targets.
- To competently deal with every member complaint you experience, and ensure the relevant manager is made aware.
Qualifications
Need to be:
- Of an outgoing personality, with a positive mindset
- Competent with all administrative duties.
- Driven and ambitious with a keen desire to learn and develop both behaviours and competencies specific to the role.
- Willing and able to participate in learning and development opportunities, to progress both your competencies and career.
- Able to drop into operational key holder duties as and when the business requires.
- Passionate about fitness, administration and customer service
- Flexible – to work shifts to suit the needs of the business, and to take on additional duties where required to support your team members.
- Target focussed – to support the club with sales and retention towards achieving success for the business.
Additional Information
Want to know see more of the great things our brand does please visit our LinkedIn page here.
An Opportunity Like This At Frasers Group Is For The Fearless. The Potential Is Massive, The Experience Unrivalled. To Be Able To Make The Most Of It You Need To Live And Breathe Our Principles
- Think without limits – Think fast, think fearlessly and take the team with you
- Own it and back yourself – own the basics, own your role and own the results
- Be relevant – Relevant to our people, our partners and the planet
Sports Direct Fitness | Membership Experience Host employer: Sports Direct Fitness
Contact Detail:
Sports Direct Fitness Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sports Direct Fitness | Membership Experience Host
✨Tip Number 1
Show your passion for fitness during the interview. Share personal stories about how fitness has impacted your life and how you can inspire others to achieve their goals.
✨Tip Number 2
Familiarize yourself with the membership software system mentioned in the job description. If possible, practice using similar systems or software to demonstrate your competence during discussions.
✨Tip Number 3
Be prepared to discuss how you would handle member complaints. Think of examples from past experiences where you successfully resolved issues and improved customer satisfaction.
✨Tip Number 4
Research current fitness challenges and class offerings at Everlast Gyms. Being knowledgeable about their programs will show your commitment and readiness to engage with members right away.
We think you need these skills to ace Sports Direct Fitness | Membership Experience Host
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities and qualifications required for the Membership Experience Host position. Tailor your application to highlight how your skills and experiences align with these requirements.
Show Your Passion for Fitness: In your cover letter or personal statement, express your passion for fitness and customer service. Share any relevant experiences that demonstrate your enthusiasm and commitment to helping others achieve their fitness goals.
Highlight Relevant Skills: Emphasize your administrative skills and ability to handle customer complaints effectively. Provide examples of how you've successfully managed similar tasks in previous roles.
Tailor Your CV: Customize your CV to reflect the key competencies mentioned in the job description, such as being outgoing, driven, and flexible. Use specific examples to illustrate your achievements and how they relate to the role.
How to prepare for a job interview at Sports Direct Fitness
✨Show Your Passion for Fitness
Make sure to express your enthusiasm for fitness during the interview. Share personal experiences or stories that highlight your commitment to a healthy lifestyle and how it aligns with the company's values.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Be ready to discuss specific situations where you resolved complaints or enhanced a customer's experience, as this role heavily focuses on member satisfaction.
✨Familiarize Yourself with Membership Software
Since understanding the membership software system is crucial, take some time to research common systems used in gyms. If possible, mention any relevant experience you have with similar software during the interview.
✨Emphasize Flexibility and Teamwork
Highlight your willingness to work flexible hours and support your team. Discuss any previous experiences where you collaborated with others to achieve a common goal, showcasing your ability to adapt to the needs of the business.
