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For Companies At a Glance
- Tasks: Manage client relationships and support product launches in the sports betting industry.
- Company: Join the world's leading sports technology company with a global presence.
- Benefits: Flexible work environment, social events, and well-being support.
- Why this job: Be at the forefront of sports technology and make an impact in a dynamic industry.
- Qualifications: 4+ years in sports trading or analytics with strong communication skills.
- Other info: Inclusive community with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 ÂŁ per year.
We’re the world’s leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on our know‑how and technology to boost their business.
OVERVIEW
As Senior Operational Account Manager, you are responsible for the operational setup, management, and development of relationships with Sportradar’s Odds and Live Data clients. The successful candidate will act as the primary point of contact for top tier clients of the sportsbook industry and internal departments and will coordinate responses and feedback to provide solutions to client queries. The ideal candidate is someone with an excellent sports trading background with exceptional communication skills and can work cross-functionally with multiple departments across the company.
Your Role – The Challenge
- Support clients during product launches and throughout their lifecycle
- Build and maintain long‑term relationships with key Odds and Live Data clients
- Present Odds and Event Data products, lead workshops, and provide training on Sportradar tools
- Act as the main contact for key clients, helping resolve issues and coordinating with internal teams
- Understand client needs, prioritize them with the product team, and support product development when needed
- Prepare reports, updates, and insights for stakeholders and management
Your Profile
- 4+ years of experience in sports trading or analytics, ideally with trading room responsibilities
- Strong knowledge of sports betting, markets, and odds management
- Proven experience in managing client relationships
- Comfortable with technology and quick to learn new tools
- Excellent communication and presentation skills (written and spoken)
- Experience working with decision‑makers and influencing stakeholders
- Strong problem‑solving skills and a proactive mindset
- Team player with integrity and the ability to build trust quickly
- Curious and creative thinker, eager to improve systems and processes
- Fluent in English; other languages are a plus
- Flexible and able to adapt to changing priorities and deadlines
- Skilled in Microsoft Office (Word, Excel, PowerPoint, Outlook); able to analyze trading data to spot patterns
Our Offer
- A collaborative environment with colleagues from all over the world including various social events and teambuilding.
- Flexibility to manage your workday and tasks with autonomy.
- A balance of structure and autonomy to tackle your daily tasks.
- Vibrant and inclusive community, including Women in Tech and Pride groups which welcome all participants.
- Global Employee Assistance Programme.
- Calm and Reulay app (leading well‑being apps designed to support focus, quality rest, mindfulness, and long‑term mental resilience).
OUR RECRUITMENT PROCESS
- Initial Screening: A quick chat with our Talent Acquisition Partner to understand your background and expectations.
- Three Interviews: Meet with our team and later with the Hiring Manager to dive into your background and discuss team fit.
- Onsite Interview (If not organized on prior interview stages): Meet with the local team and take a tour of our office for a final meet‑and‑greet.
- Final Steps: Receive feedback and, if successful, an offer!
Ready for an adrenaline‑filled journey with us? Join the team, shape your future, and help us shape ours! Sportradar is an Equal Opportunity Employer. We value diversity and welcome all qualified applicants, regardless of background, status, or personal preferences. The minimum monthly salary for this position is according to the Collective Bargaining Agreement. Overpayment will be considered depending on qualifications and working experience. At Sportradar, we celebrate our diverse group of hardworking employees. Sportradar is committed to ensuring equal access to its programs, facilities, and employment opportunities. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran. We encourage you to apply even if you only meet most of the requirements (but not 100% of the listed criteria) – we believe skills evolve over time. If you’re willing to learn and grow with us, we invite you to join our team!
Senior Operational Account Manager (m/f/d) employer: Sportradar
Contact Detail:
Sportradar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Operational Account Manager (m/f/d)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their challenges and think about how your skills can help solve them. This shows you're not just interested in any job, but specifically in what they do.
✨Tip Number 3
Practice your communication skills! As a Senior Operational Account Manager, you'll need to present ideas clearly and confidently. Try mock interviews with friends or use online platforms to refine your pitch.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Sportradar.
We think you need these skills to ace Senior Operational Account Manager (m/f/d)
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight your experience in sports trading or analytics. We want to see how your background aligns with the role of Senior Operational Account Manager, so don’t hold back on those relevant details!
Tailor Your Communication: Use clear and concise language that reflects your excellent communication skills. Remember, this role involves a lot of client interaction, so let us see how you can convey complex ideas simply and effectively in your written application.
Demonstrate Problem-Solving Skills: We love proactive thinkers! In your application, share examples of how you've tackled challenges in the past. This will show us that you have the mindset we’re looking for in a Senior Operational Account Manager.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Sportradar!
How to prepare for a job interview at Sportradar
✨Know Your Sports Inside Out
As a Senior Operational Account Manager, having a solid grasp of sports trading and betting markets is crucial. Brush up on the latest trends, odds management, and any recent changes in the industry to show your expertise during the interview.
✨Showcase Your Communication Skills
Since you'll be the main point of contact for clients, practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully managed client relationships and resolved issues in the past to demonstrate your communication prowess.
✨Prepare for Cross-Functional Collaboration
You'll need to work with various departments, so think about times when you've collaborated effectively. Be ready to discuss how you can bridge gaps between teams and ensure smooth operations, as this will highlight your team player mentality.
✨Demonstrate Problem-Solving Abilities
The role requires a proactive mindset and strong problem-solving skills. Prepare to share specific instances where you've tackled challenges head-on and how your solutions benefited your clients or team, showcasing your ability to think on your feet.
