Senior Office Manager, UK

We’re the world’s leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business.

Job Description

SENIOR OFFICE MANAGER, UK

LOCATION: London

JOB TYPE: Permanent

SITE SIZE: Approx. 330 FTE

REPORTING TO: Operations Team, whilst liaising closely with People Advisory Team

OVERVIEW:

As the Senior Office Manager, UK , you will be responsible for the oversight and effective operational management and coordination of Sportradar’s office in London, ensuring that centrally developed plans and processes have localised feedback loops for successful local and global implementation.

You will lead the office and facilities management function within the UK, liaising with various stakeholders to ensure the efficient delivery of services and facilities that support the organization\’s goals and objectives. This role requires a strategic mindset, strong leadership abilities, and deep knowledge of Facilities and Health and Safety practices and compliance regulations.

THE CHALLENGE:

• Location Office Leadership: Act as a local point of contact for office management/leadership (e.g., People, Legal, Tax, Compliance, Audit, Data Security, etc.). Liaise with local People Team and C-level stakeholders to lead the office for the location in scope and act as the representative for the local office in line with Company culture and values. Responsible for overseeing all aspects of the office function and guaranteeing the safety and functionality of facilities. Responsible for office Health & Safety, office budget, property management, and landlord liaising. Lead on any office move and advise on location strategy when required. Maintain an up-to-date office lease management schedule and, in line with Sportradar’s location strategy, make sound location recommendations to meet future business needs. Collaborate with other Office Managers/Leads to share best practices and support the Company strategy at the local level.
• Facilities Management: Ensure all facilities are fit for use, maintained, and compliant with Security, Risk, and Health and Safety regulations. Liaise with and project manage any third-party contractors/vendors/suppliers to ensure works are efficiently completed and in line with legal requirements. Maintain ongoing contracts and agreements/leases with third parties. Be responsible for space management and ensure the upkeep of office furniture, waste disposal, and recycling. Liaise with IT on supply of work desk arrangements and hardware for execution of business needs. Lead on the response to any office incidents and facilities malfunctions.
• Office Compliance, Risk Management & Health & Safety: Ensure the effective management and implementation of office operations in the location, taking into account local cultural, legal, compliance, and health and safety requirements. Remain up to date on country, state, and local laws and regulations for the office and ensure relevant policies and records are maintained to ensure the safety of staff. Run routine safety inspections as required and be responsible for Health and Safety compliance requirements.
• Finance Support: Responsible for location invoice and expenses review and approvals within agreed SLAs, maintain and track location budget in line with location activity, and manage local credit card on the banking system.
• Office Attendance: Lead on the tracking of local office attendance in line with Company policy, liaising with the local People Team when required. Organise events and initiatives to ensure office attendance engagement while maintaining a positive culture and environment.
• General Office Management: Ensure the smooth process of welcoming visitors, clients, guests, and contractors in line with security requirements. Be responsible for cleanliness of the office and catering and refreshment requirements. Utilize various platforms to communicate updates and protocols to employees in a timely manner. Liaise with the Social Committee and location People Team to support the operation of local events. Provide feedback on the challenges and opportunities faced by the office to the VP, People Advisory and Operations, and provide solutions as appropriate.

Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Responsibilities may change based on organizational needs and the evolution of the role.

YOUR PROFILE:

• Health & Safety Certification i.e., NEBOSH or equivalent.
• Extensive experience within the Facilities/Office Management field.
• Deep knowledge of facilities and office best practices, Health & Safety laws, and regulations specific to the country.
• Strong leadership skills with the ability to inspire and motivate teams.
• Excellent communication, interpersonal, and problem-solving skills.
• Strong negotiation skills to ensure the best and most efficient agreements with third-party suppliers.
• Demonstrated ability to manage multiple priorities and deliver results in a fast-paced environment.
• Proficiency in Microsoft Office Suite and other relevant Office/Facilities/Health & Safety software applications.
• This role may require occasional out of hours support to deal with and respond to any office incidents.
• English fluent; Additional languages considered a plus.

Additional Information

At Sportradar, we celebrate our diverse group of hardworking employees. Sportradar is committed to ensuring equal access to its programs, facilities, and employment opportunities. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We encourage you to apply even if you only meet most of the requirements (but not 100% of the listed criteria) – we believe skills evolve over time. If you’re willing to learn and grow with us, we invite you to join our team!

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