At a Glance
- Tasks: Manage key client relationships and identify new opportunities in the sports industry.
- Company: Dynamic company focused on enhancing client partnerships in the sports sector.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Join a collaborative team that values innovation and continuous learning.
- Why this job: Make a real impact by driving client success and shaping the future of sports technology.
- Qualifications: Extensive experience in account management and strategic thinking in the sports industry.
The predicted salary is between 55000 - 65000 £ per year.
About the role
We are looking for a Senior Relationship Manager to successfully manage and strengthen our key client relationships whilst growing new opportunities at an NGB level. The role is hybrid home, customer and office based as the needs of the role require.
About you
You are highly customer centric and always willing to go the extra mile to assist our awesome clients! Great at seeing the big picture – you understand what we are trying to achieve whilst at the same time you are comfortable and capable to deep dive into the specifics to ensure any new opportunities and solutions meet our customer needs and maximise business value. Credible communicator and a great team player – effective communication and collaboration with our clients and internal teams to deliver solutions is essential to your success. Always learning, staying relevant and offering your ideas, insight and tips. You will have a keen eye for detail and be able to work through highly complex processes to deliver clear and concise briefings to other members of the team. Has an uncanny ability to know ‘what to do’ in just about any situation – your breadth of knowledge and experience ‘been there, done that’ and cross‑functional approach will ensure you thrive in this role.
Key Responsibilities
- Manage relationships with our UK clients, ensuring they are supported to maximise the impact of the Clubspark platform on their business goals.
- Strategic development to produce engaged productive customer partnerships.
- Work in collaboration with our clients to understand their business requirements, translating these into actionable plans and align with Company offerings and objectives.
- Evaluate new business opportunities with new and existing clients.
- Develop a deep understanding of the sporting landscape throughout the UK, particularly the operations of our key strategic clients.
- Developing and maintaining excellent knowledge and understanding of our business products, competitors, and the wider industry.
Skills, Knowledge & Experience Required
Essential Skills and Experience
- Extensive senior commercial experience in the NGB Sports industry – ideally in a technology or related product offering.
- Material account management and key client relationship experience – including account development strategy and pricing.
- Experience in solving business problems, moving solutions forward and strategic thinking.
- Experienced developing and implementing strategic plans to manage and grow accounts.
- Proactive and strong clear communication skills: including strong presenting skills and a natural ability to engage and collaborate effectively with a wide variety of people.
- Strong quantitative skills with great attention to detail – including using internal CRM tools.
- Resilient self-starter, able to work efficiently under pressure with the confidence to work independently.
- An analytical approach, accomplished at solving problems and delivering great results.
Senior Relationship Manager employer: Sportlabs Technology
As a Senior Relationship Manager at our London-based company, you will thrive in a dynamic and supportive work culture that prioritises employee growth and development. We offer a hybrid working model that promotes work-life balance, alongside opportunities for continuous learning and collaboration with a diverse team of professionals dedicated to delivering exceptional client solutions. Join us to be part of an innovative environment where your contributions are valued and rewarded, making a meaningful impact in the NGB sports industry.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Relationship Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential clients or colleagues on LinkedIn. You never know who might have the inside scoop on your dream job!
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with potential employers or clients, make sure to highlight your experience in the NGB sports industry. Share specific examples of how you've successfully managed relationships and driven results – this will set you apart from the crowd.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire and express your interest in working with them. Tailor your message to show how you can add value to their team, especially in managing client relationships and strategic development.
✨Tip Number 4
Keep learning and adapting! Stay updated on industry trends and best practices. This not only helps you in interviews but also shows potential employers that you're committed to personal growth and can bring fresh ideas to the table. And remember, apply through our website for the best chances!
We think you need these skills to ace Senior Relationship Manager
Some tips for your application 🫡
Show Your Customer-Centric Side:Make sure to highlight your customer-centric approach in your application. We want to see how you go the extra mile for clients and how you’ve successfully managed relationships in the past.
Demonstrate Strategic Thinking:In your written application, showcase your ability to think strategically. Share examples of how you've developed actionable plans that align with business goals, especially in the NGB sports industry.
Communicate Clearly:Effective communication is key! Use your application to demonstrate your clear and concise writing skills. Remember, we’re looking for someone who can engage and collaborate effectively with a variety of people.
Tailor Your Application:Don’t forget to tailor your application to our specific needs! Research our company and the Clubspark platform, and make sure your application reflects your understanding of our business and the sporting landscape in the UK.
How to prepare for a job interview at Sportlabs Technology
✨Know Your Clients Inside Out
Before the interview, do your homework on the company’s key clients and their business goals. Understanding their needs will help you demonstrate how you can strengthen these relationships and create value for them.
✨Showcase Your Strategic Thinking
Be prepared to discuss specific examples of how you've developed and implemented strategic plans in previous roles. Highlight your ability to identify new opportunities and translate client requirements into actionable strategies.
✨Communicate Clearly and Confidently
Practice your communication skills by explaining complex ideas simply. Use examples from your past experiences to illustrate your points, and don’t shy away from showcasing your presenting skills during the interview.
✨Demonstrate Your Industry Knowledge
Stay updated on the latest trends in the NGB sports industry. Be ready to discuss how these trends could impact the company and its clients, showing that you’re not just knowledgeable but also passionate about the field.
