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- Tasks: Provide outstanding customer care and ensure a safe, clean swimming environment.
- Company: Join We Are Swim, founded by Olympians, on a mission to revolutionise swimming.
- Benefits: Competitive pay, guaranteed hours, and ongoing training from industry leaders.
- Why this job: Inspire young swimmers while working in a supportive, values-driven environment.
- Qualifications: Friendly personality, strong communication skills, and a passion for swimming.
- Other info: Full training provided; we value character and potential over experience.
The predicted salary is between 13 - 16 £ per hour.
About us
Founded by Olympians Becky Adlington OBE and Steve Parry MBE, We Are Swim is on a mission to revolutionise swimming and change lives. Every child deserves the chance to learn to swim and love it. Operating in our own venues and school and university pools nationwide, we deliver best-in-class lessons for children aged 0–11, helping to keep community pools open and thriving. We’re proud of our people and our product, and high standards should run through everything we do. From the quality of our teaching to the way we support every swimmer and family as well as safe, clean, warm venues.
The Role
We’re looking for engaging, inspiring individuals to join our award-winning team as Operations Assistants. In this role, you shall provide support at the venues to ensure our customers receive a first-class; clean, warm and safe experience for the entirety of every visit. You’ll bring energy and personality to every shift, while maintaining the highest hygiene, safety and customer service standards ensuring every swimmer and parent enjoys a first-class experience.
What You’ll Do
- Provide outstanding customer care, welcoming families, engaging with parents, and ensuring every swimmer feels supported.
- Maintain the highest standard of hygiene and cleanliness at site to ensure a safe, clean and warm operating environment.
- Communicate confidently with existing and new customers, always delivering on-site resolution to their queries and needs.
- Be a pioneer for the brand with a clear passion for its aims and values.
- Support all attendees at site with efficient and effective first aid response in appropriate situations.
- Provide poolside supervisory duties during the operating of lessons.
- Work collaboratively with fellow team members to maintain our high standards including set up and down of the operational layout for each lesson delivery.
- Attend training and team meetings to stay current and continuously improve.
If you are located close to other swim@ and swim! venues there is an opportunity to work across multiple locations.
About you
- A friendly, engaging personality with great communication skills.
- Passion for swimming, sport and inspiring young people.
- Friendly, confident communicator who connects easily with children and parents.
- Strong focus on quality, safety, and consistency in every customer visit.
- Positive attitude, reliability, and genuine care for every swimmer’s journey.
- Flexibility to work evenings and weekends.
- Able to swim to a reasonable standard, with confidence in water and submerge to 2m depth.
Qualifications & Experience
- Essential: A positive attitude and willingness to learn. Commitment to high teaching and safety standards.
- Desirable: Water rescue or lifesaving qualification (STA Safety Award, L3 Lifeguard or RLSS NRASTC or NPLQ), First Aids Qualifications and/or experience, Experience working with children in a leisure environment.
Full training and qualifications can be provided for the right people; we recruit on character and potential.
Why Join Us
- Competitive pay and guaranteed hours.
- Supportive, values driven environment.
- Access to ongoing training and development from industry leaders.
- Be part of a business founded by Olympians with standards, passion, and purpose at its heart.
Lifeguard in Leicester employer: Sporting House
Contact Detail:
Sporting House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lifeguard in Leicester
✨Tip Number 1
Get to know the company! Research We Are Swim and understand their mission. When you show up for an interview, drop in some knowledge about their values and how you can contribute to their goal of changing lives through swimming.
✨Tip Number 2
Practice your communication skills! Since you'll be engaging with families and kids, it’s crucial to come across as friendly and approachable. Try role-playing with a friend to boost your confidence before the big day.
✨Tip Number 3
Show off your passion for swimming! Whether it's sharing your own experiences or discussing why you love working with children, let your enthusiasm shine through. This will help you connect with the interviewers and demonstrate that you’re a great fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Lifeguard in Leicester
Some tips for your application 🫡
Show Your Passion for Swimming: Let us know why swimming is important to you! Share your experiences and how they connect with our mission to inspire young swimmers. A personal touch can really make your application stand out.
Highlight Your Communication Skills: We’re all about engaging with families and creating a welcoming environment. Make sure to showcase any relevant experience where you've successfully communicated with children and parents, as this is key to the role.
Emphasise Your Commitment to Safety: Safety is our top priority! If you have any qualifications or experiences related to safety standards or first aid, be sure to mention them. It shows us that you take this responsibility seriously.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Sporting House
✨Know the Company
Before your interview, take some time to research We Are Swim. Understand their mission, values, and the importance of swimming education for children. This will help you connect your passion for swimming with their goals during the conversation.
✨Show Your Personality
As a Lifeguard, you'll need to engage with families and children. Be yourself in the interview! Share your experiences and how your friendly, confident nature can create a welcoming environment for swimmers and parents alike.
✨Highlight Relevant Experience
If you have any experience working with children or in a leisure environment, make sure to mention it. Talk about specific situations where you demonstrated safety, customer service, or teamwork, as these are key aspects of the role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle emergencies. Think of examples from your past where you had to respond quickly and effectively, especially in a pool or similar setting. This will show your readiness for the responsibilities of the job.