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For Companies At a Glance
- Tasks: Support swimmers and families, ensuring a clean, safe, and welcoming environment.
- Company: Join We Are Swim, founded by Olympians, on a mission to revolutionise swimming.
- Benefits: Competitive pay, fully funded training, birthday off, and staff discounts.
- Why this job: Make a real impact in children's lives while working in a fun, dynamic environment.
- Qualifications: Friendly personality, passion for swimming, and good communication skills required.
- Other info: Clear career pathways and ongoing development opportunities available.
The predicted salary is between 1300 - 1800 £ per month.
About us
Founded by Olympians Becky Adlington OBE and Steve Parry MBE, We Are Swim is on a mission to revolutionise swimming and change lives. Every child deserves the chance to learn to swim and love it. Operating in our own venues and school and university pools nationwide, we deliver best-in-class lessons for children aged 0–11, helping to keep community pools open and thriving. We’re proud of our people and our product, and high standards should run through everything we do. From the quality of our teaching to the way we support every swimmer and family as well as safe, clean, warm venues.
The Role
We’re looking for engaging, inspiring individuals to join our award-winning team as Operations Assistants. In this role, you shall provide support at the venues to ensure our customers receive a first-class; clean, warm and safe experience for the entirety of every visit. You’ll bring energy and personality to every shift, while maintaining the highest hygiene, safety and customer service standards ensuring every swimmer and parent enjoys a first-class experience.
What You’ll Do
- Provide outstanding customer care, welcoming families, engaging with parents, and ensuring every swimmer feels supported.
- Maintain the highest standard of hygiene and cleanliness at site to ensure a safe, clean and warm operating environment.
- Communicate confidently with existing and new customers, always delivering on-site resolutions to their queries and needs.
- Be a pioneer for the brand with a clear passion for its aims and values.
- Support all attendees at site with efficient and effective first aid response in appropriate situations.
- Provide poolside supervisory duties during the operating of lessons.
- Work collaboratively with fellow team members to maintain our high standards.
- Attend training and team meetings to stay current and continuously improve.
If you are located close to other swim@ and swim! venues there is an opportunity to work across multiple locations.
About you
- A friendly, engaging personality with great communication skills.
- Passion for swimming, sport and inspiring young people.
- Friendly, confident communicator who connects easily with children and parents.
- Strong focus on quality, safety, and consistency in every customer visit.
- Positive attitude, reliability, and genuine care for every swimmer’s journey.
- Flexibility to work evenings and weekends.
- Able to swim to a reasonable standard, with confidence in water and submerge to 2m depth.
Qualifications & Experience
- Essential: A positive attitude and willingness to learn.
- Commitment to high teaching and safety standards.
- Desirable: Water rescue or lifesaving qualification (STA Safety Award, L3 Lifeguard or RLSS NRASTC or NPLQ).
- First Aids Qualifications and/or experience.
- Experience working with children in a leisure environment.
- Full training and qualifications can be provided for the right people; we recruit on character and potential.
Why Join Us
- Competitive pay and employment stability.
- Fully funded training and qualifications.
- Extra day off for your birthday!
- Instant earned wage access, save as you earn and discount vouchers.
- Bright, modern uniform and facilities designed for fun and safety.
- Staff discounts on lessons for family and friends.
- Monthly team training and collaboration sessions.
- Recognition rewards, events, and ongoing development from industry leaders.
- Clear career pathways to Teacher to Team Leader, Tutor, or Manager.
- Be part of a business founded by Olympians with standards, passion, and purpose at its heart.
Leisure Operations Assistant - Daytime hours in Coatbridge employer: Sporting House
Contact Detail:
Sporting House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Operations Assistant - Daytime hours in Coatbridge
✨Tip Number 1
Get to know the company! Before your interview, dive into We Are Swim's mission and values. Show us that you’re not just another candidate but someone who genuinely cares about making a difference in children's lives through swimming.
✨Tip Number 2
Bring your personality to the table! We want to see your energy and enthusiasm during the interview. Share your passion for swimming and how you can inspire young swimmers and their families. Let your friendly vibe shine!
✨Tip Number 3
Prepare some questions for us! Asking about team dynamics or training opportunities shows you’re keen to be part of our award-winning crew. Plus, it gives you a chance to find out if we’re the right fit for you too.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot us a quick thank-you email. It’s a nice touch that keeps you on our radar and shows you’re genuinely interested in joining our team at We Are Swim.
We think you need these skills to ace Leisure Operations Assistant - Daytime hours in Coatbridge
Some tips for your application 🫡
Show Your Passion: Let your love for swimming and working with kids shine through in your application. We want to see that you’re genuinely excited about the role and our mission to change lives through swimming!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experiences and skills that match the job description. We appreciate when applicants take the time to connect their background to what we do at We Are Swim.
Be Personable: Since this role is all about engaging with families and children, let your personality come through in your writing. We’re looking for friendly, confident communicators, so don’t be afraid to show us who you are!
Apply Through Our Website: For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you started on your journey with We Are Swim!
How to prepare for a job interview at Sporting House
✨Know the Company Inside Out
Before your interview, take some time to research We Are Swim. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Passion for Swimming
Since the role is all about inspiring young swimmers, be ready to share your own experiences with swimming or sports. Talk about why you love it and how you can pass that enthusiasm on to children and parents alike.
✨Demonstrate Your Customer Service Skills
Think of examples from your past where you've provided excellent customer service. Be prepared to discuss how you would handle different scenarios, especially when it comes to engaging with families and resolving any issues that may arise during lessons.
✨Highlight Your Teamwork Abilities
We Are Swim values collaboration, so be sure to mention your experience working in teams. Share specific instances where you’ve worked together with others to achieve a common goal, especially in a leisure or educational setting.
