Creative services Manager

SPORTFIVE is a global sports marketing agency working across sponsorships, advertising, talent activation and hospitality within sports. Globally we have over 1,200 employees who strategically and creatively connect brands, rights-holders, media platforms and fans across Football, F1, NFL, NBA, Golf, Gaming and Esports, Olympics and many more.

The primary focus of this position is leading the SPORTFIVE Rightsholder Management creative services team & its workload to ensure the effective, timely and efficient delivery of content output that is predominantly displayed across LED media formats in UK sports stadiums. This role will work closely alongside the LED Display & Content Services Manager and the Partnership Services Manager to continually evaluate and support the improvement of the creative workflow process to streamline cross-functional department undertakings whilst maintaining the highest quality output.

You will be providing creative consultancy services to external clients and internal teams that supports the process of turning key messaging and campaign ideas into tangible content output whilst building key account relationships and offering a client-oriented management approach to support business retention and drive new client project opportunities for the department.

The primary responsibilities will include:

• Leading the workload management of the creative services team, planning & managing timing schedules, deadlines and other priorities from different stakeholders.
• Providing strong communication and leadership to the creative services team to support the service excellence goals of the rights management team to both internal departments and external clients.
• Working closely with wider teams including sales & insights teams to assist in the ideation of client creative concepts through to final signoff’s of content and provide ongoing account management support as required.
• Utilising external creative freelancers where required and manage budgets relating to external resources.
• Managing the Media Library, ensuring naming conventions, file paths and flows are consistent and user friendly.
• Sign off all media files against specific criteria depending on the client requirements and be accountable for accuracy.
• Maintaining creative documentation, review and consider improvements to SOP’s, keeping all requirements such as LED specifications and brand guidelines up to date.
• Working closely and collaboratively with all relevant stakeholders in the continued development of workflows and solutions to the benefit of internal and external stakeholders.

Excellent organisational skills and attention to detail are essential. Experience in a Creative Services / Traffic Manager role or similar position, managing a creative team and their workload is required. Experience in account managing creative clients, conceptualising briefs, and managing their journey to delivery, across multiple key client accounts is also necessary. Experience in the creative process for delivery of LED assets in sports arenas would be advantageous.

A team player who is keen to support and coach junior members of the team is desired. Personable, able to work effectively with a variety of different people and capable of developing strong internal and external stakeholder relationships. Excellent IT skills and ability to learn new systems quickly are important. A keen interest in sport and/or sport operations management is preferred.

Don’t fit all the criteria? Don’t worry! Our job adverts give you a flavour of what you can expect in the role, but you don’t have to tick every box. We put a lot of focus on the importance of developing our people, so if you think you’d be a great fit for us then hit apply.

As well as the opportunity to join an organisation that invests in development and rewards its people, provides an enjoyable working environment, and offers genuine responsibility and scope to shape a role and add real value, you’ll also get:

• 25 days annual leave + an additional gifted day over the Christmas period.
• Full Vitality health cover including dental, optical and mental health support.
• Enhanced family leave entitlements.
• Hybrid, flexible working model (4 days in the office).
• Electric vehicle scheme.
• A day off for moving house or getting married.
• Regular social events such as summer and Christmas parties.
• Life assurance at x4 annual salary.
• Employee Assistance Programme.

SPORTFIVE are proud to be an equal opportunities employer. We believe that different perspectives and experiences are the key to success. Our goal is to create an authentic and attractive work environment where everyone feels valued, with a sense of belonging, and encouraged to shape the future of the sports industry.