At a Glance
- Tasks: Manage client accounts, ensuring renewals and excellent customer service.
- Company: Join The Vegan Society, a forward-thinking organisation promoting veganism.
- Benefits: Competitive salary, flexible hours, 28 days leave, and health benefits.
- Other info: Remote work with occasional travel; diverse and inclusive workplace.
- Why this job: Make a real impact in a progressive environment while growing your career.
- Qualifications: Experience in account management and strong relationship-building skills required.
The predicted salary is between 31022 - 33699 € per year.
We have an exciting opportunity for a full-time Account Manager to join our team, on a 12-month fixed-term basis. The Account Manager will deliver proactive account management across a portfolio of Vegan Trademark clients, ensuring renewals are completed efficiently and to a high standard. The role will focus on client retention, revenue generation, relationship management and delivering excellent customer service while supporting the continued growth of the Trademark scheme.
What we offer:
- A starting salary of £31,022 - £33,699, depending on experience
- 28 days leave + 8 public bank holidays (25 days annual leave and 3 closure days)
- Ethical pension scheme (5-7% employer contribution)
- Flexible working hours
- Employee Assistance Programme and health cash-back scheme
- A fun and supportive team
- A solution-focused atmosphere and hard-working environment
- Cycle to work scheme
- Animal companion compassionate leave
- Death in service benefit
If you are looking to join a forward-thinking organisation that champions a healthy working culture, then we have the perfect opportunity for you. In this highly rewarding role, you will have the chance to make an enormous impact on the culture of our progressive organisation. We will provide you with ample professional support and opportunities for career growth as you join us on our mission.
Key responsibilities of the role:
- Managing a portfolio of Vegan Trademark renewals
- Building strong client relationships
- Supporting account retention and revenue growth
- Co-ordinating solutions with clients and internal teams
- Maintaining accurate CRM records
- Delivering forecasting updates
- Ensuring a high standard of customer service across all client interactions
What are we looking for?
- Extensive experience in account management and client relationship management
- Experience of supporting client retention and revenue growth activities
- Experience of supporting customers within a B2B or commercial environment
- The ability to manage multiple priorities, work to deadlines and deliver positive client outcomes
- Experience of implementing and planning account management or customer engagement activities
- A high level of knowledge and understanding of customer service principles and relationship management
- Experience of using CRM systems and Microsoft Office applications
- GCSE English, Maths & Science (A-C) or equivalent qualification
For a full list of duties, responsibilities, and personal criteria, please refer to the full job description and person specification. Closing date for applications: Friday 5th June 2026. The Vegan Society are actively recruiting for this position and may contact shortlisted candidates prior to the published closing date, so early applications are encouraged.
Although our registered office is in Birmingham, this role is predominantly remote with occasional travel for in-person meetings and events. You do not need to be Birmingham based to apply.
The Vegan Society makes veganism more accessible and easier to adopt by supporting individuals, policy and decision makers, caterers, manufacturers, health care professionals and the media.
The Vegan Society values equality, diversity and inclusion. We want to be an organisation that tackles any structural discrimination or prejudice. We are actively trying to increase diversity in our organisation and encourage applications from all sections of the community.
It is a condition of your employment that, as far as is possible and practicable, you adhere to a vegan diet and lifestyle.
If you are interested in applying for the role of Account Manager, please click on the apply button.
Locations
Insight and Policy Storytelling Officer in Newport, Wales employer: Sport Wales
The Vegan Society is an exceptional employer that fosters a supportive and inclusive work culture, offering flexible working hours and a range of benefits including a generous leave policy and an ethical pension scheme. As an Account Manager, you will not only contribute to meaningful change in promoting veganism but also enjoy ample opportunities for professional growth within a forward-thinking organisation dedicated to employee well-being and development.
StudySmarter Expert Advice🤫
We think this is how you could land Insight and Policy Storytelling Officer in Newport, Wales
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its values. We want to see you shine, so practice common interview questions and think about how your experience aligns with their mission. Show them you’re not just another candidate!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We appreciate when candidates show enthusiasm and professionalism, so don’t miss this chance to stand out.
✨Tip Number 4
Apply through our website for the best chance at landing the role. We love seeing applications come directly from our site, and it shows you’re genuinely interested in joining our team. Let’s make it happen!
We think you need these skills to ace Insight and Policy Storytelling Officer in Newport, Wales
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in account management and client relationships, as these are key to what we’re looking for at StudySmarter.
Showcase Your Achievements:Don’t just list your responsibilities; share specific achievements that demonstrate your ability to drive client retention and revenue growth. We love seeing how you’ve made a positive impact in previous roles!
Be Authentic:Let your personality shine through in your application. We value authenticity and want to get a sense of who you are beyond your professional skills. Share your passion for veganism and how it aligns with our mission.
Apply Early!:Since we may contact shortlisted candidates before the closing date, don’t wait until the last minute to apply. Head over to our website and submit your application as soon as you can to increase your chances!
How to prepare for a job interview at Sport Wales
✨Know Your Clients
Before the interview, take some time to research the Vegan Trademark clients and their needs. Understanding their business and how you can support their growth will show your commitment and readiness for the role.
✨Showcase Your Relationship Management Skills
Prepare examples from your past experiences where you've successfully managed client relationships. Highlight how you retained clients and contributed to revenue growth, as this is crucial for the Account Manager position.
✨Familiarise Yourself with CRM Systems
Since the role involves maintaining accurate CRM records, brush up on your knowledge of CRM systems. Be ready to discuss how you've used these tools in previous roles to enhance customer service and manage accounts effectively.
✨Demonstrate Your Problem-Solving Abilities
Think of specific instances where you've faced challenges in account management and how you resolved them. This will illustrate your solution-focused mindset, which is essential for thriving in a dynamic environment like the Vegan Society.
