At a Glance
- Tasks: Be the friendly face of our customer services team and assist visitors.
- Company: Join Sport Wales, a vibrant organisation promoting sports in Wales.
- Benefits: Enjoy a competitive salary, flexible hours, and a supportive work environment.
- Other info: Flexible working options available, perfect for students or those seeking part-time roles.
- Why this job: Make a difference in the community while developing your skills in a dynamic setting.
- Qualifications: Welsh language skills are essential; customer service experience is a plus.
Department: Customer Services
Salary: Grade 2 - £25,977 pro rata (plus 16% shift allowance) (Pro rata for 17 hours, including shift allowance - £13,845)
Working Hours: 17 hours pw (consideration will be given to job sharing / reduced hours in line with our flexible working policy)
Location: Sport Wales National Centre, Cardiff
Closing Date: 7 August 2026 9am
Provisional Interview Date: W/C 17 August 2026
Please go to our website to view the full advert and job description and apply.
Receptionist (Welsh Essential) in Cardiff employer: Sport Wales
As a Service & Partner Development Officer, you will thrive in a supportive and flexible work environment that values your contributions and encourages professional growth. With the option for hybrid working in vibrant locations like Cardiff, Llanelli, or Deeside, you will enjoy a healthy work-life balance while being part of a collaborative team dedicated to making a positive impact. Our commitment to employee development and well-being makes us an exceptional employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist (Welsh Essential) in Cardiff
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Sport Wales and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Sport Wales and let us see your personality shine through!
We think you need these skills to ace Receptionist (Welsh Essential) in Cardiff
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Sport Wales.
Get Familiar with Our Brand:Before applying, take some time to learn about Sport Wales and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Sport Wales
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Sport Wales.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Sport Wales will surely appreciate.
