Department Manager, Softgoods, Durham Centre in North East

As a Department Sales Manager of Softgoods, you have a passion for sports and live an active lifestyle. Visual standards of apparels and footwear is your playground. You demonstrate a positive and engaged attitude when dealing with customers and employees and are responsible for coaching and developing your team. As an ambassador and leader of the customer experience, you look to develop relationships with customers and provide mentorship and coaching to your team to ensure the same.

Responsibilities include:

• Coaching and developing your department team by setting expectations, keeping open lines of communication, coaching on a continual basis, providing constructive feedback, and ongoing support.
• Building and managing a daily game and sales plan for the department.
• Creating development plans for full-time staff – providing support and coaching to improve any performance gaps.
• Communicating skills proven through effective huddles / meetings / coaching sessions.
• Developing and maintaining a positive work environment for staff.

What you bring:

• Business Savvy – you have a customer focused mindset and can plan, execute, and drive sales.
• Leaders – you lead by example and have a passion for coaching, developing, and inspiring your team.
• Culture and brand ambassadors – you love the work and take pride in our brand.
• A minimum of 2 years in a retail environment, preferably at a supervisory level.
• A proven track record of business growth and exceptional customer service skills.
• Demonstrated interest in or involvement in sports or the sporting goods industry is an asset.

We offer:

• Comprehensive benefits and retirement programs
• Performance incentives
• Other perks to support your well-being
• Career growth opportunities and product discounts

Our typical hiring range is between $42,000 and $56,250. Salary decisions are also dependent on other factors such as your experience, job-related knowledge, skills and competencies, store size and market location, industry benchmarks, internal equity and other role-specific requirements.

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification.

We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.

We are always on the lookout for curious, creative people who are able to navigate and excel in a rapidly evolving retail environment. If you’re ready to take on new challenges – be it in digital, IT, marketing, data & analytics, merchandising, or one of the many other roles we have – there is a place for you here, so apply today.