Admin Assistant in Newport

Role And Responsibilities Summary

You will be responsible for educating potential customers, teaching them the benefits of solar energy solutions by BIPVco and guiding them through the purchasing process. Your ability to communicate effectively and negotiate will be key in helping clients make informed decisions that align with their energy needs. This position requires a strong commitment to customer service and a passion for renewable energy.

• Using lead generation software you will source suitable projects, contact and educate relevant parties on BIPVco product offerings
• Engage with potential customers to assess their energy needs and provide tailored solar solutions.
• Communicate the benefits of BIPVcos solar energy clearly and effectively, addressing any questions or concerns.
• With the guidance of the BDMs, negotiate contracts and terms with clients to ensure mutual satisfaction and successful sales.
• Maintain an organised database of leads, follow-ups, and customer interactions using IT tools.
• Collaborate with team members to develop strategies for increasing sales and improving customer service.
• Manage your time effectively to meet sales targets while ensuring high levels of customer satisfaction.
• Stay informed about industry trends, products, and technologies to provide accurate information to clients.
• Work with architects, deliver CPDs and provide advice on product availability

Skills

• Experience in a customer-facing role.
• Confidence to discuss projects with engineers, architects and building owners, educating on the benefits of BIPVcos product range.
• Ability to drive results through effective communication.
• Excellent organisational skills, enabling you to manage multiple tasks efficiently.
• Proficiency in IT tools for managing customer relationships and sales processes.
• A passion for renewable energy is essential.
• Exceptional time management skills, ensuring deadlines are met without compromising quality of service.
• Fluency in English is required.
• Full driving licence and vehicle is desired
• Must have the right to work in the UK