n Spook is a craft-led luxury event catering company based in London, delivering exceptional, seasonal food and drink with personable service for over a decade. Archway is our neighbourhood Italian restaurant in Battersea, listed in the Michelin Guide, with a quarterly changing menu that champions the seasons and the finest produce. \Over the next few years we're investing in the infrastructure that will define the business for the next decade: a new warehouse, our own equipment and serviceware, and our own trained teams — bringing in-house what we've historically hired in. \it's about designing how this business operates at a bigger scale, and then building it. n You'll own the operation across Spook and Archway — event delivery, the warehouse and logistics function, restaurant line management, gross profit performance, compliance and the operational team. Building the operation: Lead the warehouse move, from location through to fit-out and operating model. Select and implement stock and inventory systems. Own delivery of every Spook event post-contract, to a standard that consistently exceeds client expectation. Lead the operations team, own event budgets and cost control, and build supplier and venue relationships on quality, not just price. \Commercial ownership: Own and report on GP and overhead performance across both businesses, identify and deliver margin improvement, and build the business cases behind investment decisions. \Maintain full compliance with health, safety and regulatory requirements, including our ISO 14001 and ISO 20121 accreditations. \A track record of building something, not just running it — systems implemented, sites opened or moved, teams brought in-house, margin improved \n Strong commercial and financial acumen — comfortable owning GP, budgets, forecasting and investment cases \n Leadership that inspires and holds to account in equal measure \n \n A competitive salary and end-of-year bonus, flexible working on Mondays and Fridays, a nursery workplace scheme, daily lunch, 50% off at Archway, and the chance to shape a prestigious luxury brand as it grows. \Travel across sites and venues, with evening and weekend work depending on the event schedule.
Operations and Development Executive in London
