Fuse Energy in London is seeking an experienced Energy Specialist to own escalated tickets and complaints across billing, switching and smart metering. This shift-based, in-office role is part of our industry-leading 24/7 customer support.
You will resolve cases end-to-end, prioritise queues, and work with AI tools to investigate, finding root causes and ensuring timely resolutions. Weekend coverage is required, with optional overnight shifts.
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Energy Escalations Specialist - London (Shift-Based) employer: Sponsor Finder
Assystem is an excellent employer, offering a dynamic work environment in Leiston, Suffolk, where innovation meets infrastructure. With a strong focus on employee growth and development, we provide opportunities for professional advancement while fostering a collaborative culture that values teamwork and creativity. Join us to be part of meaningful projects that make a real impact, supported by a team that prioritises your success and well-being.
