The employer is Clear and nothing is A concern, but one or two parts are Worth checking or Not known. It describes the role and the employer, not your chances.
Role Clear
This role appears to map to SOC 3554 (Advertising and marketing associate professionals). It is below RQF 6 but is on the Temporary Shortage List for the whole UK on 10 November 2026, which keeps it eligible.
Visualsoft Limited holds a Skilled Worker licence with an A rating on our register, last checked 9 November 2026.
The advert does not mention sponsorship.
Checked 10 Nov 2026. General information about this role, its employer and the published rules, not advice about anyone's situation. Immigration rules change; check GOV.UK. For advice, use a regulated adviser: find one at https://www.gov.uk/find-an-immigration-adviser or a solicitor at https://www.sra.org.uk/consumers/register/.
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The employer is Clear and nothing is A concern, but one or two parts are Worth checking or Not known. It describes the role and the employer, not your chances.
Role Clear
This role appears to map to SOC 3554 (Advertising and marketing associate professionals). It is below RQF 6 but is on the Temporary Shortage List for the whole UK on 10 November 2026, which keeps it eligible.
SOC 3554 · RQF _3_5 GOV.UK Pay Not known
The advert does not state a salary.
Employer Clear
Visualsoft Limited holds a Skilled Worker licence with an A rating on our register, last checked 9 November 2026.
Register Advert Not known
The advert does not mention sponsorship.
Advert
Checked 10 Nov 2026. General information about this role, its employer and the published rules, not advice about anyone's situation. Immigration rules change; check GOV.UK. For advice, use a regulated adviser: find one at https://www.gov.uk/find-an-immigration-adviser or a solicitor at https://www.sra.org.uk/consumers/register/.
The advert has no salary. What pay do the rules need?
The advert doesn’t state a salary 1 , so ask the employer what the role pays before you apply.
- 1 Customer Engagement Executive · Visualsoft · job advert
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The advert has no salary. What pay do the rules need?
The advert doesn’t state a salary 1 , so ask the employer what the role pays before you apply.
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About the role
As a Customer Engagement Executive, you will be a crucial, hands-on member of our team, responsible for the flawless execution and implementation of our customer engagement strategies. Working in close partnership with our Customer Engagement Strategists, you will bring sophisticated, multi-channel campaigns to life. You’ll be focused on the technical delivery of these programs, ensuring every detail is managed effectively to help deliver measurable results and drive client success.
This pivotal role combines technical proficiency with a keen eye for detail and process. You will be accountable for building, testing, and deploying campaigns across a range of marketing platforms, transforming strategic plans into tangible communications. Your remit will include managing campaign schedules, segmenting customer data according to strategic direction, and ensuring all assets are implemented correctly to meet client objectives.
You will also play a key role in the ongoing optimisation of our campaigns by monitoring performance and supporting the team with reporting and analysis. By ensuring excellence in execution, you will directly contribute to the agency's ability to deliver on its strategic promises. This role offers an exceptional opportunity to develop deep platform expertise and grow your career in a fast-paced, data-driven environment.
Duties and Responsibilities
- Collaborate effectively with Customer Engagement Strategists and other internal teams to ensure seamless campaign execution.
- Actively participate in team meetings and knowledge-sharing sessions to build personal and team capability.
Client Retention & Strategic Delivery
- Support client retention by flawlessly executing campaigns designed to deliver measurable growth in Customer Lifetime Value (CLV) and retention.
- Build, test, and deploy sophisticated, multi-channel engagement programs based on strategic roadmaps provided by the Strategist.
- Manage campaign schedules, segmentation lists, and assets to ensure the timely and accurate delivery of all communications.
- Develop deep, hands-on expertise with major Email Service Providers and marketing automation platforms.
- Support the implementation of innovative campaign tactics and forward-thinking approaches under the guidance of the strategy team.
- Contribute to clients' commercial success by ensuring the accurate implementation of campaigns designed to act as a powerful revenue driver.
- Assist in tracking and reporting on campaign performance data that demonstrates commercial results.
External Representation & Partnerships
- Maintain professional and effective communication with all internal teams.
- Assist the team in preparing materials needed for client or partner discussions.
Product & Service Development
- Provide practical feedback on the day-to-day use of campaign execution tools and platforms to help identify potential efficiencies.
- Support the team in testing and rolling out new campaign functionalities
KPI Ownership & Performance Management
- Assist in the monitoring and reporting of key performance indicators (KPIs) for client campaigns .
- Manage personal workload and deadlines effectively to meet team objectives and ensure high-quality delivery.
Personal Development
- Take ownership of your own professional development by identifying areas for growth and pursuing relevant training and opportunities .
- Actively seek to understand the strategy behind campaigns to build a strong foundation for future growth in customer engagement.
Requirements
- Experience in a digital marketing or administrative role, demonstrating a strong foundation in a professional, fast-paced environment.
- Direct, hands-on experience with an Email Service Provider (ESP) or Marketing Automation platform (e.g., Klaviyo, Mailchimp, Ometria, Attentive).
- Experience working within a digital agency or e-commerce environment.
- Familiarity with project management or team collaboration tools.
Core Competences, Skills and Personal Attributes
- Exceptional attention to detail and strong organisational skills, with a proven ability to manage multiple campaigns and deadlines simultaneously.
- A true team player with strong collaborative skills, capable of working effectively with strategists, creatives, and technical teams.
- A proactive, can-do attitude with a commitment to executing tasks to a high standard and a willingness to learn.
- A genuine passion for learning new technologies and a curiosity to understand the "why" behind the "what."
- A problem-solving mindset, able to identify issues and ask the right questions to find solutions.
- Clear and professional communication skills, both written and verbal.
- Unlimited paid holidays - yes, that's not a typo!
- Medicash Cash Plan – covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy. Cash back up to £995 per year, completely paid for by us!
- Employee Assistance Programme – access to mental health support, financial and legal guidance, and wellbeing resources
- Great working environments; our Stockton on Tees and Manchester workspaces are also dog-friendly
- A high-performance MacBook
- Free breakfast, fruit, hot and cold drinks and protein shakes
- Pension scheme to help you save for the future
- Cycle to work scheme
- EV Car scheme - your choice of The Electric Car Scheme or Octopus
- Discounts across our brands
Our Values
We champion our clients
We believe in every retailer's potential to succeed online and celebrate each milestone of their journey with them.
We are one team
We believe in the power of collaboration - within our teams and with our clients. Together, there’s nothing we can’t achieve.
We create change
The future of eCommerce is always evolving. Where others see uncertainty, we see an opportunity to lead.
We care about what matters
We are committed to making the world a little brighter and doing what’s best for our people, our community, and our planet.
So if you think you’ve got what it takes to join one of the UK’s leading eCommerce agencies, we’d love to hear from you.
A little formality… by applying, you implicitly consent to us processing your personal data for review for this vacancy only.
___
Visualsoft is an equal opportunities employer committed to creating a diverse and inclusive environment where employees are valued for their skills, experiences, and unique perspective.
We believe passionately that a diverse workforce is central to our success so we welcome applications from all sections of the community.
About the role
As a Customer Engagement Executive, you will be a crucial, hands-on member of our team, responsible for the flawless execution and implementation of our customer engagement strategies. Working in close partnership with our Customer Engagement Strategists, you will bring sophisticated, multi-channel campaigns to life. You’ll be focused on the technical delivery of these programs, ensuring every detail is managed effectively to help deliver measurable results and drive client success.
This pivotal role combines technical proficiency with a keen eye for detail and process. You will be accountable for building, testing, and deploying campaigns across a range of marketing platforms, transforming strategic plans into tangible communications. Your remit will include managing campaign schedules, segmenting customer data according to strategic direction, and ensuring all assets are implemented correctly to meet client objectives.
You will also play a key role in the ongoing optimisation of our campaigns by monitoring performance and supporting the team with reporting and analysis. By ensuring excellence in execution, you will directly contribute to the agency's ability to deliver on its strategic promises. This role offers an exceptional opportunity to develop deep platform expertise and grow your career in a fast-paced, data-driven environment.
Duties and Responsibilities
Team Collaboration & Development
- Collaborate effectively with Customer Engagement Strategists and other internal teams to ensure seamless campaign execution.
- Actively participate in team meetings and knowledge-sharing sessions to build personal and team capability.
Client Retention & Strategic Delivery
- Support client retention by flawlessly executing campaigns designed to deliver measurable growth in Customer Lifetime Value (CLV) and retention.
- Build, test, and deploy sophisticated, multi-channel engagement programs based on strategic roadmaps provided by the Strategist.
- Manage campaign schedules, segmentation lists, and assets to ensure the timely and accurate delivery of all communications.
Subject Matter Expertise & Innovation
- Develop deep, hands-on expertise with major Email Service Providers and marketing automation platforms.
- Support the implementation of innovative campaign tactics and forward-thinking approaches under the guidance of the strategy team.
Channel Growth & Commercial Success
- Contribute to clients' commercial success by ensuring the accurate implementation of campaigns designed to act as a powerful revenue driver.
- Assist in tracking and reporting on campaign performance data that demonstrates commercial results.
External Representation & Partnerships
- Maintain professional and effective communication with all internal teams.
- Assist the team in preparing materials needed for client or partner discussions.
Product & Service Development
- Provide practical feedback on the day-to-day use of campaign execution tools and platforms to help identify potential efficiencies.
- Support the team in testing and rolling out new campaign functionalities
KPI Ownership & Performance Management
- Assist in the monitoring and reporting of key performance indicators (KPIs) for client campaigns .
- Manage personal workload and deadlines effectively to meet team objectives and ensure high-quality delivery.
Personal Development
- Take ownership of your own professional development by identifying areas for growth and pursuing relevant training and opportunities .
- Actively seek to understand the strategy behind campaigns to build a strong foundation for future growth in customer engagement.
Requirements
- Experience in a digital marketing or administrative role, demonstrating a strong foundation in a professional, fast-paced environment.
Desirable
- Direct, hands-on experience with an Email Service Provider (ESP) or Marketing Automation platform (e.g., Klaviyo, Mailchimp, Ometria, Attentive).
- Experience working within a digital agency or e-commerce environment.
- Familiarity with project management or team collaboration tools.
Core Competences, Skills and Personal Attributes
Essential
- Exceptional attention to detail and strong organisational skills, with a proven ability to manage multiple campaigns and deadlines simultaneously.
- A true team player with strong collaborative skills, capable of working effectively with strategists, creatives, and technical teams.
- A proactive, can-do attitude with a commitment to executing tasks to a high standard and a willingness to learn.
Desirable
- A genuine passion for learning new technologies and a curiosity to understand the "why" behind the "what."
- A problem-solving mindset, able to identify issues and ask the right questions to find solutions.
- Clear and professional communication skills, both written and verbal.
Benefits
- Unlimited paid holidays - yes, that's not a typo!
- Hybrid working
- Medicash Cash Plan – covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy. Cash back up to £995 per year, completely paid for by us!
- Employee Assistance Programme – access to mental health support, financial and legal guidance, and wellbeing resources
- Great working environments; our Stockton on Tees and Manchester workspaces are also dog-friendly
- A high-performance MacBook
- Free breakfast, fruit, hot and cold drinks and protein shakes
- Pension scheme to help you save for the future
- Cycle to work scheme
- EV Car scheme - your choice of The Electric Car Scheme or Octopus
- Discounts across our brands
- Training & development
Our Values
We champion our clients
We believe in every retailer's potential to succeed online and celebrate each milestone of their journey with them.
We are one team
We believe in the power of collaboration - within our teams and with our clients. Together, there’s nothing we can’t achieve.
We create change
The future of eCommerce is always evolving. Where others see uncertainty, we see an opportunity to lead.
We care about what matters
We are committed to making the world a little brighter and doing what’s best for our people, our community, and our planet.
So if you think you’ve got what it takes to join one of the UK’s leading eCommerce agencies, we’d love to hear from you.
A little formality… by applying, you implicitly consent to us processing your personal data for review for this vacancy only.
Visualsoft is an equal opportunities employer committed to creating a diverse and inclusive environment where employees are valued for their skills, experiences, and unique perspective.
We believe passionately that a diverse workforce is central to our success so we welcome applications from all sections of the community.
Customer Engagement Executive employer: Sponsor Finder
Assystem is an excellent employer, offering a dynamic work environment in Leiston, Suffolk, where innovation meets infrastructure. With a strong focus on employee growth and development, we provide opportunities for professional advancement while fostering a collaborative culture that values teamwork and creativity. Join us to be part of meaningful projects that make a real impact, supported by a team that prioritises your success and well-being.
