Motorway is seeking a Customer Escalations Specialist to resolve complex issues on the front line, deliver exceptional support, and drive continuous improvement across the business. You will handle internal and external escalations, respond to reviews, and assist with compliance and fraud prevention while maintaining a strong focus on customer care.
The role offers a first-rate work-life balance with shifts from 8:45am to 5:30pm, a sea-front office, occasional WFH flexibility, and generous
Customer Escalations Specialist | Hybrid + Stock Options in Brighton employer: Sponsor Finder
Assystem is an excellent employer, offering a dynamic work environment in Leiston, Suffolk, where innovation meets infrastructure. With a strong focus on employee growth and development, we provide opportunities for professional advancement while fostering a collaborative culture that values teamwork and creativity. Join us to be part of meaningful projects that make a real impact, supported by a team that prioritises your success and well-being.
