AI-Driven IT Support Engineer

AI-Driven IT Support Engineer

Full-Time On-site
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Clay is scaling rapidly and building a new IT function. This role delivers reliable helpdesk service, triages requests, and fuels efficiency by configuring workflows in our AI-powered ITSM platform. You will own onboarding/offboarding, manage the SaaS stack, and coordinate hardware, ensuring a smooth, secure employee experience.

You’ll work closely with the Head of IT to shape processes, improve queues, and build a smarter support function as the company grows.

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AI-Driven IT Support Engineer employer: Sponsor Finder

Assystem is an excellent employer, offering a dynamic work environment in Leiston, Suffolk, where innovation meets infrastructure. With a strong focus on employee growth and development, we provide opportunities for professional advancement while fostering a collaborative culture that values teamwork and creativity. Join us to be part of meaningful projects that make a real impact, supported by a team that prioritises your success and well-being.

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