Senior Community Care Assistant in Sutton Coldfield

We are seeking a dedicated and experienced Senior Community Care Assistant to join our team. This role involves providing high-quality care and support to residents within a care home setting, ensuring their wellbeing, safety, and comfort. The ideal candidate will possess strong leadership qualities, excellent communication skills, and a compassionate approach to senior care. This position offers an opportunity to make a meaningful difference in the lives of older adults while developing your professional skills within a supportive environment.

As a Senior Community Care Assistant, you will combine hands-on care delivery with supervisory responsibilities. You will conduct care assessments, develop and review care plans, carry out spot checks, lead supervisions and support the induction and competency sign-off of new staff. You will be supported by the Care Coordinator and Registered Manager, while playing a key role in maintaining the quality, safety and consistency of care across your team. This is a rewarding position for someone ready to step up and make a real difference, both for service users and for the colleagues you lead.

• Lead and supervise a team of Community Care Assistants, providing day-to-day guidance and support.
• Conduct initial care assessments for new service users, identifying needs, risks, preferences and outcomes.
• Develop, implement and review individual care plans, risk assessments and daily records.
• Carry out regular spot checks on care staff, observing practice and providing constructive feedback.
• Conduct formal supervisions and contribute to appraisals, identifying training needs and development opportunities.
• Support the induction, shadowing and competency sign-off of new care staff.
• Monitor the quality and consistency of care delivered across the team.
• Administer and manage medications in line with company policy, ensuring safe storage and accurate recording.
• Respond to safeguarding concerns and complete referrals where appropriate.
• Participate in on-call cover, providing telephone support and responding to urgent care issues.
• Support the Care Coordinator and Registered Manager in maintaining CQC compliance.
• Provide personal care including washing, bathing, dressing, toileting and continence support.
• Support with meals, hydration, mobility and moving and handling.
• Provide clinical support such as catheter care, stoma care and peg feeding (where trained).
• Follow infection prevention and control protocols, including hand hygiene and correct use of PPE.
• Maintain accurate records of all care delivered, supervisory activities, assessments and reviews.
• Communicate effectively with service users, families, colleagues and healthcare professionals.

• NVQ/QCF Level 3 in Health and Social Care (or equivalent qualification).
• Minimum 12 months’ experience in a care delivery role, including personal care, medication administration and record-keeping.
• Experience supervising, mentoring or supporting other care workers (formally or informally).
• Understanding of care planning, risk assessment and person-centred care delivery.
• Understanding of safeguarding vulnerable adults, including recognising signs of abuse and neglect.
• Understanding of CQC fundamental standards and the regulatory framework for adult social care.
• Accurate record-keeping skills and the ability to complete assessments and supervisory documentation.
• Good spoken and written English.
• A full UK driving licence and access to a vehicle with business-use insurance.
• A caring, patient and dependable nature with strong leadership skills.
• Reliable, punctual and flexible.
• No unspent criminal convictions that would prevent an Enhanced DBS check with Adults' Barred List.
• NVQ/QCF Level 5 in Leadership and Management for Health and Social Care.
• Completed Care Certificate.
• Experience conducting spot checks and formal supervisions.
• Experience developing or reviewing care plans and risk assessments.
• Experience with electronic care planning systems.
• Evidence of ongoing professional development (e.g. medication management, dementia care, safeguarding lead training, end-of-life care).

• Full-time contract, 37.5 hours per week.
• Early pay access - get paid when you need it.
• Company pension scheme.
• Clear progression opportunities - for those who want to develop their career into Care Coordinator, Registered Manager or other senior roles.
• Referral programme - be rewarded for recommending great people.
• Consistent local work.
• Ongoing training and development.
• A supportive, professional workplace with a great team of passionate people.

We believe that outstanding care starts with looking after our staff. You will be respected, supported, and given the opportunity to grow within a stable, well-run organisation that values quality, integrity and teamwork. If you’re proud to care and ready to take the next step in your career, apply today.