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For Companies At a Glance
- Tasks: Lead a diverse team to enhance guest experiences and achieve financial targets.
- Company: A top family entertainment centre in Kingston upon Thames.
- Benefits: Enjoy vacation time, bonuses, and health-related perks.
- Why this job: Make a real impact on guest satisfaction in a fun environment.
- Qualifications: Management experience in retail or restaurant and a passion for service.
- Other info: Join a vibrant team and grow your career in the entertainment industry.
The predicted salary is between 36000 - 60000 £ per year.
A leading family entertainment center in Kingston upon Thames is seeking a Deputy Manager to oversee operations and support the Centre Manager. The ideal candidate will have management experience in a retail or restaurant setting and a strong passion for guest service.
You will lead a diverse team and work toward achieving financial targets while providing exceptional service. The role offers vacation time, bonuses, and health-related perks.
Guest Experience Deputy Manager - Lead & Elevate Service in Kingston upon Thames employer: Splitsville Entertainment Inc.
Contact Detail:
Splitsville Entertainment Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Deputy Manager - Lead & Elevate Service in Kingston upon Thames
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and entertainment industry. You never know who might have a lead on that perfect Deputy Manager role or can put in a good word for you.
✨Tip Number 2
Show off your passion for guest service! When you get the chance to chat with potential employers, share your experiences and stories that highlight your commitment to creating exceptional guest experiences.
✨Tip Number 3
Prepare for interviews by researching the company and its values. Tailor your answers to reflect how your management experience aligns with their mission of providing top-notch service at their family entertainment centre.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Guest Experience Deputy Manager - Lead & Elevate Service in Kingston upon Thames
Some tips for your application 🫡
Show Your Passion for Guest Service: When writing your application, make sure to highlight your passion for guest service. We want to see how you’ve gone above and beyond in previous roles to create memorable experiences for customers.
Tailor Your Experience: Don’t just list your past jobs; tailor your experience to match the Deputy Manager role. We’re looking for management experience in retail or restaurants, so emphasise those skills and achievements that align with what we’re after.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your qualifications and experiences. Avoid fluff and focus on what makes you a great fit for our team.
Apply Through Our Website: Make sure to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Splitsville Entertainment Inc.
✨Know the Company Inside Out
Before your interview, make sure you research the family entertainment centre thoroughly. Understand their values, mission, and what sets them apart in Kingston upon Thames. This will not only show your enthusiasm but also help you tailor your answers to align with their goals.
✨Showcase Your Management Skills
Since the role requires management experience, be ready to discuss specific examples from your past roles in retail or restaurants. Highlight how you led teams, resolved conflicts, and achieved financial targets. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Demonstrate Your Passion for Guest Service
As a Deputy Manager, guest service is key. Prepare to share stories that illustrate your commitment to exceptional service. Think about times when you went above and beyond for a guest or how you trained your team to enhance the customer experience.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions. Ask about the team dynamics, the centre's future plans, or how they measure success in guest experience. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
