Staff Implementation Engineer

Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal. Harness has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code – testing, deployments, application security, reliability, compliance, and cost optimization. Harness brings AI and automation to this “outer loop,” helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle.

In this role, you will be working with internal and external stakeholders to architect, design and implement FinOps, IaC, and DB solutions for enterprise customers. You will have an opportunity to work with Harness Engineering and various customer functions, such as DevOps, SRE, Cloud, Finance and Engineering Analytics teams. You will develop best practices and automations to streamline Harness platform deployments in the most efficient, scalable, repeatable and reliable manner possible.

Your mission is to help customers modernize and scale their CI/CD practices in a way that is secure, cost-efficient, reliable, and aligned with business outcomes. This is a hands-on, customer-facing role in a high-growth global SaaS company, supporting organizations as they evolve their cloud-native and Kubernetes adoption across AWS, GCP, and Azure.

About the Role

• Engage directly with customer technical teams to assess and understand existing processes and DevSecOps, CI/CD pipelines and governance models.
• Architect and implement an optimized Harness setup for integration, scale, and repeatability.
• Interface with the Customer's Executive and Leadership teams to understand the technical goals and business objectives related to their processes.
• Provide positive anecdotes from each engagement, craft best practices around Customer implementations, convert them into automation and create reference patterns.
• Document and implement processes and solutions that are employed for onboarding success for the purpose of internal enablement.
• Contribute to the product design, assist in the Harness Community, and for building out of an advanced technical knowledge base.
• Consult on DevSecOps, cloud-native CI/CD and Kubernetes.
• Interact with customers on a professional, meaningful and technically deep level.
• Define current-state vs. target-state architecture and a phased onboarding and adoption roadmap spanning CI/CD, IaC, security and reliability.
• Provide forward-looking technical direction aligned with both customer needs and platform evolution.
• Author and standardize design patterns and integration blueprints.
• Guide and oversee execution across implementation engineers and delivery partners.
• Drive onboarding and adoption across multiple teams and business units.
• Deliver hands-on implementation across CI/CD, infrastructure-as-code, supply-chain security, database DevOps, and site reliability.
• Partner with Customer Success and account teams to drive adoption, growth, and long-term customer success.
• Work closely with Pre-sales and Post-sales teams to ensure that Harness customers are successful.

About You

• BA/BS degree in CS or Computer Engineering-related field with 8+ years in consulting roles / software delivery / DevSecOps / Platform Engineering.
• You have a strong consulting attitude and a commercial acumen in delivering custom solutions to customers of all sizes.
• Your written and verbal communication are exceptional.
• You have experience driving engineering culture change in large enterprises.
• You are a results-driven individual with a hunger for accomplishing in fast paced environments.
• You have a proven ability to work with cross-functional, distributed teams.
• You are a perpetual learner, thrive in a team setting, enjoy sharing your experience and solutions.
• You are familiar with architecture frameworks (TOGAF or equivalent) and Well-Architected reviews (AWS/Azure/GCP).
• You have proven hands-on experience leading migrations from incumbent tooling to a modern, consolidated delivery platform.
• Willingness to travel up to 25%.
• You have deep hands-on experience in at least 3 of the areas listed below, with working knowledge of the rest:
• CI/CD & pipelines, Policy-as-Code & governance, SSO & identity, Infrastructure as Code (IaC), IaC security scanning, Application security testing, Internal developer portals & platform engineering, Environment management & deployment, Database DevOps, Site reliability & incident response, Observability, Containers, cloud & foundations, Scripting, languages & OS, ITSM.

Work Location

UK, London. Travel is roughly 25% throughout the calendar year.

What You Will Have at Harness

• Comprehensive healthcare benefits.
• Flexible work schedule.
• Paid Time Off and Parental Leave.
• Monthly, quarterly, and annual social and team building events.
• Monthly internet reimbursement.
• Quarterly Harness TGIF-Off / 4 days.

Factors that may be used to determine your actual pay rate include your specific skills, experience, qualifications, location, and comparison to other employees already in this role. In addition to the base salary, certain roles may qualify for a performance-based incentive and/or equity, with eligibility depending on the position. These rewards are based on a combination of company performance and individual achievements. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.