At a Glance
- Tasks: Architect and implement innovative solutions for enterprise customers using cutting-edge AI technology.
- Company: Join Harness, a high-growth AI software delivery platform revolutionising engineering tools.
- Benefits: Enjoy flexible work hours, comprehensive healthcare, and generous paid time off.
- Other info: Dynamic global team with opportunities for travel and professional growth.
- Why this job: Make a real impact in the tech world while collaborating with top-tier clients and teams.
- Qualifications: 8+ years in consulting or software delivery with strong communication and problem-solving skills.
The predicted salary is between 60000 - 80000 £ per year.
Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal. Harness has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code – testing, deployments, application security, reliability, compliance, and cost optimization. Harness brings AI and automation to this “outer loop,” helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle.
Over the past year, Harness powered over 185M deployments, 82M builds, 18T flag evaluations, 8M security scans, 9.1B optimized tests, 3T protected API calls, and helped manage $2.8B in cloud spend — enabling customers like United Airlines, Morningstar, and Choice Hotels to accelerate releases by up to 75%, reduce cloud costs by up to 60%, and achieve 10x DevOps efficiency. With a global team across 26 offices and 27 countries, Harness is shaping the future of AI software delivery.
Position Summary
In this role, you will be working with internal and external stakeholders to architect, design and implement FinOps, IaC, and DB solutions for enterprise customers. You will have an opportunity to work with Harness Engineering and various customer functions, such as DevOps, SRE, Cloud, Finance and Engineering Analytics teams. You will develop best practices and automations to streamline Harness platform deployments in the most efficient, scalable, repeatable and reliable manner possible.
You will partner closely with enterprise customers across EMEA to architect, design, and implement DevSecOps, FinOps, and Engineering Excellence solutions using the Harness platform. You will collaborate with Harness Engineering, Sales Engineering, and Customer Success, as well as customer teams including DevOps, SRE, Platform Engineering, Cloud Infrastructure, Finance, and Engineering Leadership. Your mission is to help customers modernize and scale their CI/CD practices in a way that is secure, cost-efficient, reliable, and aligned with business outcomes.
This is a hands-on, customer-facing role in a high-growth global SaaS company, supporting organizations as they evolve their cloud-native and Kubernetes adoption across AWS, GCP, and Azure.
About the Role
- Engage directly with customer technical teams to assess and understand existing processes and DevSecOps, CI/CD pipelines and governance models.
- Architect and implement an optimized Harness setup for integration, scale, and repeatability.
- Interface with the Customer's Executive and Leadership teams to understand the technical goals and business objectives related to their processes, design their Harness implementation to best fit those requirements, and correlate the technical success criteria to the business requirements.
- Provide positive anecdotes from each engagement, craft best practices around Customer implementations, convert them into automation and create reference patterns.
- Document and implement processes and solutions that are employed for onboarding success for the purpose of internal enablement.
- Contribute to the product design, assist in the Harness Community, and for building out of an advanced technical knowledge base.
- Consult on DevSecOps, cloud-native CI/CD and Kubernetes.
- Interact with customers on a professional, meaningful and technically deep level.
- Define current-state vs. target-state architecture and a phased onboarding and adoption roadmap spanning CI/CD, IaC, security and reliability.
- Provide forward-looking technical direction aligned with both customer needs and platform evolution.
- Author and standardize design patterns (reusable pipeline templates, deployment strategies, golden paths) and integration blueprints to SCM, cloud, artifact registries, secret managers, identity, ITSM, and observability.
- Guide and oversee execution across implementation engineers and delivery partners.
- Drive onboarding and adoption across multiple teams and business units.
- Deliver hands-on implementation across CI/CD, infrastructure-as-code, supply-chain security, the internal developer portal, database DevOps, and site reliability.
- Partner with Customer Success and account teams to drive adoption, growth, and long-term customer success.
- Work closely with Pre-sales and Post-sales teams to ensure that Harness customers are successful and experience a high level of customer satisfaction with the Harness solution.
About You
- BA/BS degree in CS or Computer Engineering-related field with 8+ years in consulting roles / software delivery / DevSecOps / Platform Engineering.
- You have a strong consulting attitude and a commercial acumen in delivering custom solutions to customers of all sizes, stakeholder management, workshop facilitation, and customer-facing communication are part of your DNA.
- Your written and verbal communication are exceptional - You are able to present to a platform engineer team as well as a CxO with equal confidence.
- You have experience driving engineering culture change in large enterprises - such as onboarding and adoption of new tooling, processes, and ways of working at scale.
- You are a results-driven individual with a hunger for accomplishing in fast paced environments and a knack for optimizing processes.
- You have a proven ability to work with cross-functional, distributed teams.
- You are a perpetual learner, thrive in a team setting, enjoy sharing your experience and solutions, consistently pursuing excellence and success in all your tasks, detail-oriented and analytical, with excellent written and verbal communication skills.
- You are familiar with architecture frameworks (TOGAF or equivalent) and Well-Architected reviews (AWS/Azure/GCP).
- You have proven hands-on experience leading migrations from incumbent tooling to a modern, consolidated delivery platform - including continuous delivery, continuous integration, and infrastructure-as-code management.
- Willingness to travel up to 25%.
- Last but not least, you have deep hands-on experience in at least 3 of the areas listed below, with working knowledge of the rest:
- CI/CD & pipelines: GitLab CI/CD, GitHub Actions, Jenkins, Azure DevOps, CircleCI, GitOps principles with Argo CD/Workflows, Tekton, Buildkite, Bamboo, TeamCity, AWS CodePipeline.
- Policy-as-Code & governance: OPA/Rego, HashiCorp Sentinel, Kyverno.
- SSO & identity: Okta, Azure AD/Entra ID, OneLogin, Keycloak, LDAP, SAML/OIDC.
- Infrastructure as Code (IaC): Terraform, OpenTofu, Pulumi, AWS CloudFormation, Azure ARM/Bicep, Crossplane, Ansible.
- IaC security scanning: Checkov, Wiz, Snyk IaC, Checkmarx, Terrascan.
- Application security testing: SonarQube, Checkmarx, Veracode, Semgrep, Trivy, Grype, GitGuardian.
- Internal developer portals & platform engineering: Backstage, Cortex, Roadie, Kratix, Port, OpsLevel, Atlassian Compass, Configure8, Humanitec.
- Environment management & deployment: Argo CD, Flux, Spinnaker, Octopus Deploy, IBM UrbanCode Deploy, Codefresh.
- Database DevOps: Liquibase, Flyway, Bytebase, Atlas, Sqitch, SchemaHero, Redgate SQL Change Automation, DBmaestro.
- Site reliability & incident response: incident management and postmortems; AIOps / AI SRE.
- Observability: Datadog, Prometheus/Grafana, New Relic, Splunk, Dynatrace, Honeycomb, OpenTelemetry.
- Containers, cloud & foundations: Docker and Kubernetes on EKS/AKS/GKE; depth in at least one of AWS/Azure/GCP.
- Scripting, languages & OS: Linux, Bash, Python (or Go), PowerShell.
- ITSM: ServiceNow, Jira.
Work Location
UK, London. Travel is roughly 25% throughout the calendar year.
What You Will Have at Harness
- Comprehensive healthcare benefits.
- Flexible work schedule.
- Paid Time Off and Parental Leave.
- Monthly, quarterly, and annual social and team building events.
- Monthly internet reimbursement.
- Quarterly Harness TGIF-Off / 4 days.
Factors that may be used to determine your actual pay rate include your specific skills, experience, qualifications, location, and comparison to other employees already in this role. In addition to the base salary, certain roles may qualify for a performance-based incentive and/or equity, with eligibility depending on the position. These rewards are based on a combination of company performance and individual achievements.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.
Staff Implementation Engineer in London employer: Split Software
Harness is an exceptional employer that fosters a dynamic and innovative work culture, empowering employees to revolutionise software delivery through AI and automation. With comprehensive healthcare benefits, flexible work schedules, and ample opportunities for professional growth, team members are encouraged to thrive in a collaborative environment while engaging with leading enterprise customers across EMEA. The London office offers a vibrant atmosphere, complemented by regular social events and a commitment to employee well-being, making it an ideal place for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Staff Implementation Engineer in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Split Software or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Split Software.
✨Tap into Online Developer Communities
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We think you need these skills to ace Staff Implementation Engineer in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Split Software.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Split Software and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Split Software
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Split Software uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.