At a Glance
- Tasks: Support clients and staff with IT issues while collaborating across departments.
- Company: Award-winning post-production company in East London with a creative culture.
- Benefits: Health cash-back plan, retail discounts, gym memberships, and monthly socials.
- Other info: Dynamic environment with opportunities to learn from experienced engineers.
- Why this job: Gain hands-on experience in post-production tech at a leading facility.
- Qualifications: Tech-savvy, team player with troubleshooting skills and basic networking knowledge.
The predicted salary is between 30000 - 42000 € per year.
Splice is an independent, award-winning post-production company with multiple facilities across Shoreditch and Old Street. We love what we do, and we think it shows. Our passionate and talented team brings creativity and technical excellence to every project they touch whilst making sure they are always well looked after along the way.
Responsibilities
- Handle IT and administrative tasks required to keep staff and clients efficiently working.
- Speak to clients and collaborate with all departments to troubleshoot issues.
- Travel between buildings and locations on demand to attend to issues.
- Work with enterprise hardware, software, and cloud-based services.
- Gain knowledge of Post Production technologies first hand at a leading London Post Production Facility.
Whatever the issue, you won’t be alone, and will be guided by our experienced Engineering Team.
Qualifications
- Quickly grasp technical concepts and solutions; provide internal and external support.
- Comfortable with a command line environment.
- Basic understanding of IP networking.
- Excellent technical and troubleshooting skills.
- Team player willing to collaborate and follow direction from the current team.
Advantageous
- Familiarity with a command line environment.
- Experience installing operating systems.
- Experience with Linux, Windows, and Mac operating systems.
- Understanding basics of IP networking.
- Experience with computer hardware.
- Amicable and happy to assist people with limited technical knowledge.
Technologies at Splice
- Avid MediaComposer, MediaCentral, Protools, and Nexis
- Autodesk Flame
- Windows, Mac, and Linux
What we offer
- Health & Dental cash-back plan
- Discounts on retail, experiences and gym memberships
- Monthly company-wide socials
Junior-level Technical Support Engineer (Post-Production) in London employer: Splice
At Splice, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of East London. Our team enjoys a supportive environment that fosters creativity and technical excellence, alongside benefits such as health and dental cash-back plans, discounts on retail and experiences, and engaging monthly socials. With opportunities for growth and hands-on experience in cutting-edge post-production technologies, joining us means becoming part of a passionate community dedicated to both personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Junior-level Technical Support Engineer (Post-Production) in London
✨Tip Number 1
Get to know the company! Research Splice and its projects. When you understand what we do, you can tailor your conversations during interviews to show how you can contribute to our creative and technical excellence.
✨Tip Number 2
Practice your troubleshooting skills! Since you'll be handling IT tasks and collaborating with various departments, being able to demonstrate your problem-solving abilities in real-time will impress us during the interview.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and help you stand out when applying through our website.
✨Tip Number 4
Show your passion for technology! Whether it's discussing your experience with different operating systems or your love for post-production tech, let your enthusiasm shine through. We want to see that you're excited about joining our team!
We think you need these skills to ace Junior-level Technical Support Engineer (Post-Production) in London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for post-production and tech shine through. We love what we do at Splice, so make sure to convey why you’re excited about joining our team!
Tailor Your CV:Don’t just send a generic CV! Highlight your relevant skills and experiences that match the Junior-level Technical Support Engineer role. We want to see how your background aligns with what we do here at Splice.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your technical skills and experiences. We appreciate clarity, especially when it comes to troubleshooting!
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Splice
✨Know Your Tech Basics
Brush up on your understanding of IP networking and operating systems like Linux, Windows, and Mac. Being able to discuss these topics confidently will show that you’re ready to tackle the technical challenges at Splice.
✨Show Off Your Troubleshooting Skills
Prepare some examples of how you've solved technical issues in the past. Whether it was helping a friend with their computer or resolving a problem at a previous job, having specific stories ready will demonstrate your problem-solving abilities.
✨Be a Team Player
Splice values collaboration, so be ready to talk about your experiences working in teams. Highlight times when you’ve successfully followed direction or helped others, as this will show you’re a good fit for their supportive environment.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the company. Inquire about the technologies they use or how the team collaborates on projects. This shows your genuine interest in the position and helps you understand if it’s the right fit for you.
