Imagine being the first smile a guest sees after a long journey, the reassuring voice that helps them feel at home, and the person who turns a good stay into a memorable one.
As a Front Office Team Member (Lobby Host), you'll be at the heart of the guest experience, creating a warm welcome from the moment guests arrive. Whether you're checking guests in, answering questions, sharing local recommendations or helping to resolve a query, you'll deliver service that is friendly, efficient and genuinely memorable.
No two days are the same. Every shift brings new faces, new stories and new opportunities to make a positive difference. One moment you'll be helping a guest celebrate a special occasion, the next you'll be supporting a colleague or solving a problem to ensure someone's stay runs smoothly.
We're looking for someone who enjoys meeting new people, thrives in a fast-paced environment and takes pride in delivering exceptional hospitality. In return, you'll be part of a supportive team where every interaction matters and where you play an important role in creating experiences that guests remember long after they've checked out.
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Front Office - Team Member (Lobby Host) employer: Splendid Hospitality
At KFC Durham - City Retail Park, we pride ourselves on being more than just a workplace; we are a community that values individuality and ambition. With benefits like free food on shift and a generous staff discount, we ensure our team members feel supported and appreciated. Our inclusive work culture fosters personal growth and career development, making it an excellent place for those looking to build a meaningful career while being their authentic selves.
