Freelance Senior Account Manager - Consumer PR in London

At Splendid we care deeply and are passionate about inclusion at every level of our business. We believe that team diversity enriches our collaborative culture and our work for clients. We are keen to meet candidates from all backgrounds so please get in touch if your skills and experience match our job description. We are passionate about creating a diverse workforce and positively encourage applications from under-represented communities. If we can help you by making any adjustments to our application process, please do let our recruitment team know.

Splendid Communications, an exciting and passionate PR Communications agency, is looking for a talented Account Manager to join the team. In a world of fast scrolls and short attention spans, shouting louder isn’t a strategy. Real impact comes from knowing how to show up in the moments and conversations that matter to people. At Splendid, we build earned-first ideas that connect with real people, in the places they spend time. We help brands shape stories that people share, that change perceptions, spark actions and drive results. We believe the best brand-building happens when strategy, creativity and delivery are pulling in the same direction. That’s why we created the COUNT framework. It keeps every idea culturally sharp, commercially wired and alive, well beyond the pitch deck. Because conversations that count aren’t coincidental. They’re engineered for impact.

We are looking for a Freelance PR Senior Account Manager to lead retained and campaign work for high-profile consumer clients, combining client service, creative delivery, media relations, project management, and team leadership. Working across a range of our favourite food brands the role involves:

• Client and campaign leadership: Day-to-day client contact, coordination of meetings and status calls, monitoring budgets, demonstrating a strong understanding of client needs, presenting creative PR proposals with clear rollout, asset, and media plans.
• Content and media delivery: Responsibilities include leading campaign shoots, ensuring assets meet brand guidelines, drafting and approving media releases, monitoring creative processes, identifying news opportunities, building journalist relationships, securing coverage, and training junior staff in media engagement.
• Planning, reporting, and people management: Supervising a team, running brainstorms, creating campaign plans and timelines, managing budgets and resources, preparing client-ready reports, delegating work, setting objectives and mentoring junior colleagues with limited Account Director involvement.

Requirements:

• Solid consumer PR experience through Senior Account Management level.
• Strong communication, time and project management skills.
• Mentoring or line-management experience.
• Creativity, resilience, adaptability, teamwork, tenacity, and a passion for PR.
• Exceptional client management skills, with a track record in exceeding expectations.
• Excellent media relations skills and strong project and team management are a must.
• Ability to work at pace and to changing priorities and challenges.
• Superior written and verbal communication skills.
• Previous experience of direct line management of junior team members.
• Ability to manage fluctuating workloads, stay calm and focused.
• Strong team working skills, resilience, tenacity and a sense of humour.
• A real passion for PR, trends and media.

We are looking for someone to start as soon as possible and have availability for 3 to 6 months on a Fixed Term Contract.

Benefits:

• 25 days annual leave plus Bank holidays (increases by 1 day each year to a maximum of 30) (pro rated).
• Early finish on Friday (4:30pm).
• Office closedown between Christmas and New Year - this is an additional 3 days off.
• Pre-Pay Day lunch provided by Splendid.

Applications close Thursday 22nd October 2026.