Account Manager - Consumer PR in London

At Splendid we care deeply and are passionate about inclusion at every level of our business. We believe that team diversity enriches our collaborative culture and our work for clients. We are keen to meet candidates from all backgrounds so please get in touch if your skills and experience match our job description. We are passionate about creating a diverse workforce and positively encourage applications from under-represented communities. If we can help you by making any adjustments to our application process, please do let our recruitment team know.

Splendid Communications, an exciting and passionate PR Communications agency, is looking for a talented Account Manager to join the team. In a world of fast scrolls and short attention spans, shouting louder isn’t a strategy. Real impact comes from knowing how to show up in the moments and conversations that matter to people. At Splendid, we build earned-first ideas that connect with real people, in the places they spend time. We help brands shape stories that people share, that change perceptions, spark actions and drive results. We believe the best brand-building happens when strategy, creativity and delivery are pulling in the same direction. That’s why we created the COUNT framework. It keeps every idea culturally sharp, commercially wired and alive, well beyond the pitch deck. Because conversations that count aren’t coincidental. They’re engineered for impact.

The successful individual will have the opportunity to make a huge impact working on high-profile food, drink, lifestyle and consumer tech clients, and covering the full range of creative briefs from always-on activity to major campaigns.

What you’ll do:

• Own day-to-day client relationships and keep your Account Director informed on progress, risks and next steps.
• Drive campaigns and always-on activity forward—briefing, delegating, building timelines and keeping delivery on track.
• Create and manage content and media collateral (social/media copy, imagery, video) in line with brand guidelines.
• Lead on media relations: spot reactive opportunities, pitch and sell-in stories, and build strong journalist relationships.
• Manage third-party suppliers (briefs, contracts, POs, invoicing) and ensure internal processes are followed.
• Support budget and resourcing management across accounts, helping ensure work is delivered on time and to budget.
• Lead by example and help develop junior team members.

Requirements:

• Solid consumer PR experience at Account Manager level.
• Strong B2C background, ideally with food & drink client experience.
• Excellent communication, stakeholder management and writing skills.
• Strong time and project management; comfortable juggling multiple priorities.
• Calm under pressure in a fast-paced environment.
• Creative, proactive and solutions-focused with a ‘can do’ attitude.
• Resilient, tenacious and a collaborative team player.

Benefits:

• Take breaks with 25 days of paid holiday a year, plus eight bank holidays. This rises by 1 day for each year of service to a maximum of 30 days.
• Celebrate your Birthday with an additional day off.
• Christmas Close Down – we close our office between Christmas and New Year, so we give you 3 extra days off for the festive period.
• Balance work and home life with our Hybrid working policy – working 2 days from home and 3 days a week in the office (Tuesday, Wednesday and Thursday).
• Early 4.30 pm finish on Friday.
• Headspace hour - 1 hour guaranteed meeting free per day.
• Sabbaticals - after 3 years’ service.
• Work from anywhere - after 2 years’ service.