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For Companies At a Glance
- Tasks: Help customers choose the right vehicle subscription for rideshare driving through engaging conversations.
- Company: Join Splend, a dynamic company revolutionising vehicle ownership and promoting green mobility.
- Benefits: Enjoy uncapped commission, flexi leave, health insurance, and wellness support.
- Why this job: Make a real impact in the rideshare industry while growing your career in a supportive environment.
- Qualifications: Strong communication skills, customer-focused mindset, and eagerness to learn.
- Other info: Work in a vibrant team at our Aldgate, London office with excellent growth opportunities.
The predicted salary is between 28800 - 43200 £ per year.
About us
At Splend, we’re on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on Rideshare, we provide our customers straightforward, no strings attached access to vehicle ownership. We are also fast-tracking the transition to green mobility, leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.
About the role
We’re looking for a confident, customer-focused Sales Executive to join our team based in our Aldgate, London office. This phone-based position will see you help customers choose the right vehicle subscription for rideshare driving. No cold calling — just real conversations and warm enquiries every day. Reporting to the Sales Manager, the Sales Executive is a key business contributor whose primary role is to drive business growth via a customer and solution focused approach. This role will be responsible for handling sales enquiries and educating customers over the phone on Splend's unique industry leading products and benefits and progressing potential customers through the sales pipeline from enquiry to subscription.
Responsibilities
- Educate customers across our product suite offering and Splend's points of difference.
- Educate customers on the benefits and potential earning and lifestyle that on-demand driving can offer and how we can support their journey.
- Help customers new to rideshare by booking them into our Splend Assist program and communicate the required documents to bring with them.
- Schedule appointments.
- Work closely with the operation and depot teams to ensure we are maximising all sales potentials and placing focus on specific products where required to meet stock demands and business goals.
What you’ll bring
- Be a highly effective communicator with the ability to work in a team and build rapport with customers from a variety of cultural backgrounds.
- Basic negotiation skills.
- Excellent time management skills.
- Eager to learn, grow and develop in a high growth scale up environment.
- Great customer service skills with a customer outcome driven focus and approach.
- Strong administrative capabilities.
- Comfortable and able to work alternate Saturdays (with a day off in lieu the week following).
- Comfortable commuting and working out of our Aldgate, London office.
What we offer
Splend is a dynamic growth company with a shared vision for success. Our benefits are thoughtfully designed to attract individuals who thrive in an environment where they can contribute to and celebrate in the process of building a global brand with true impact.
- Uncapped commission.
- 5 additional days of flexi leave to recharge.
- 5 fully paid sick days per year.
- Wellbeing Support with access to confidential counselling through our EAP.
- Access to our dedicated platform to support career growth.
- Health insurance and a monthly wellness allowance.
At Splend, we value diversity and inclusion and consider it as key to our success. We are dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward.
When you apply, let us know if there are any reasonable adjustments we can make to accommodate you during the interview process.
Sales Executive employer: Splend
Contact Detail:
Splend Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive
✨Tip Number 1
Get to know Splend inside out! Familiarise yourself with their mission and values, especially their focus on green mobility. This will help you connect with the team and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your communication skills! Since this role is all about having real conversations, try role-playing with a friend or family member. This will help you feel more confident when discussing vehicle subscriptions and addressing customer queries.
✨Tip Number 3
Be ready to showcase your customer service skills! Think of examples from your past experiences where you've gone above and beyond for a customer. This will demonstrate your customer-focused approach and how you can contribute to Splend's success.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the Splend team!
We think you need these skills to ace Sales Executive
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for helping customers shine through. We want to see how you can connect with people and make their experience memorable, so share any relevant experiences that highlight your customer service skills.
Tailor Your Application: Make sure to customise your application to reflect the specific role of Sales Executive at Splend. Highlight your communication skills and any experience in sales or customer-focused roles, as this will show us you're a great fit for our team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you the ideal candidate for the position. Remember, we’re looking for effective communicators!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Splend!
How to prepare for a job interview at Splend
✨Know the Product Inside Out
Before your interview, make sure you understand Splend's unique offerings and how they stand out in the rideshare market. Familiarise yourself with the benefits of vehicle subscriptions and the transition to electric vehicles, as this will show your genuine interest and help you engage effectively with the interviewer.
✨Showcase Your Communication Skills
As a Sales Executive, strong communication is key. Practice articulating your thoughts clearly and confidently. Consider role-playing common sales scenarios with a friend or family member to refine your ability to build rapport and handle customer inquiries smoothly.
✨Demonstrate Customer Focus
Prepare examples from your past experiences where you successfully addressed customer needs or resolved issues. Highlight your customer service skills and how you can contribute to a positive customer experience at Splend, especially in a phone-based role.
✨Be Ready for Team Collaboration
Splend values teamwork, so be prepared to discuss how you've worked effectively in a team setting before. Think of specific instances where you collaborated with others to achieve a common goal, and how you can bring that collaborative spirit to the Sales Executive role.
