At a Glance
- Tasks: Help customers choose the perfect vehicle subscription for rideshare driving.
- Company: Join Splend, a leader in green mobility and vehicle ownership innovation.
- Benefits: Uncapped commission, flexi leave, health insurance, and wellness support.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real impact in the rideshare industry while earning great rewards.
- Qualifications: Customer service skills and a passion for learning in a dynamic environment.
The predicted salary is between 30000 - 40000 £ per year.
At Splend, we’re on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on Rideshare, we provide our customers straightforward, no strings attached access to vehicle ownership. We are also fast-tracking the transition to green mobility and are leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.
About the role
We’re looking for a confident, customer-focused Sales Executive to join our team based in our Aldgate, London office. This phone-based position will see you help customers choose the right vehicle subscription for rideshare driving. No cold calling — just real conversations and warm enquiries every day. Reporting to the Sales Manager, the Sales Executive is a key business contributor whose primary role is to drive business growth via a customer and solution focused approach. The role will be responsible for handling sales enquiries and educating customers over the phone on Splend’s unique industry leading products and benefits, and progressing potential customers through the sales pipeline from enquiry to subscription.
Responsibilities
- Educate customers across our product suite offering and Splend’s points of difference.
- Educate customers on the benefits and potential earning and lifestyle that on-demand driving can offer and how we can support their journey.
- Help customers new to rideshare by booking them into our Splend Assist program and communicate the required documents to bring with them.
- Schedule appointments.
- Work closely with the operation and depot teams to ensure we are maximising all sales potentials and placing focus on specific products where required to meet stock demands and business goals.
- Maintain an unwavering high level of customer service in line with Splend’s values and passion for our customers.
What you’ll bring
- Experience within the automotive industry is desirable.
- Be a highly effective communicator with the ability to work in a team and build rapport with customers from a variety of cultural backgrounds.
- Eager to learn, grow and develop in a high-growth scale up environment.
- Great customer service skills with a customer outcome driven focus and approach.
- Strong administrative capabilities.
- Comfortable and able to work alternate Saturdays (with a day off in lieu the week following).
What we offer
- Uncapped commission
- 5 additional days of flexi leave to recharge
- 5 fully paid sick days per year
- Wellbeing Support with access to confidential counselling through our EAP
- Access to our dedicated platform to support career growth
- Health insurance and a monthly wellness allowance
Benefits & Support
- Bonus scheme: Opportunity to earn based on your performance
- Day off for your Birthday!
- Salary packaging with 15% employer contributions for Electric Vehicles
- Dedicated Learning & Development platform
- Private Health Insurance and Monthly Wellness Allowance
Our Process
- Intro with our Talent team to understand your background, aspirations, and answer your questions.
- Interview with the hiring manager to discuss your experience and how it aligns with this role.
- Where it applies, we’ll ask you to complete a practical case study.
- Final interview to discuss Splend’s long-term vision and to check any remaining questions.
Diversity & Inclusion
At Splend, we value diversity and inclusion and consider it key to our success. We’re dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward. If this role sounds like you, but you’re not quite sure if you meet every requirement, apply anyway. We’re interested in the whole person – your attitude, your potential, and what you’d bring to the team – not just a checklist of credentials. We’d rather hear from you than have you talk yourself out of it. When you apply, let us know if there are any reasonable adjustments we can make to accommodate you during the interview process.
Rideshare Vehicle Subscriptions Specialist (Uncapped Commission) employer: Splend
At Splend, we pride ourselves on being an exceptional employer, offering a dynamic work culture that prioritises employee growth and well-being. Our Aldgate, London office fosters a collaborative environment where team members are encouraged to develop their skills while contributing to our mission of transforming vehicle ownership and promoting green mobility. With benefits like uncapped commission, additional flexi leave, and a strong focus on diversity and inclusion, we ensure our employees feel valued and supported in their journey with us.
StudySmarter Expert Advice🤫
We think this is how you could land Rideshare Vehicle Subscriptions Specialist (Uncapped Commission)
✨Tip Number 1
Get to know Splend and its mission inside out! When you understand what we stand for, you can have genuine conversations with potential customers about how our vehicle subscriptions can change their lives. Plus, it shows you're passionate about green mobility!
✨Tip Number 2
Practice your communication skills! Since this role is all about engaging with customers over the phone, being able to articulate our unique offerings clearly will set you apart. Try role-playing with a friend or family member to build your confidence.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After your initial conversation, reach out to potential customers to see if they have any questions. This shows that you care and are committed to helping them find the right vehicle subscription.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role and the company right from the start. We can’t wait to hear from you!
We think you need these skills to ace Rideshare Vehicle Subscriptions Specialist (Uncapped Commission)
Some tips for your application 🫡
Show Your Passion for Rideshare:When you're writing your application, let your enthusiasm for the rideshare industry shine through. We want to see that you understand the impact of vehicle ownership and are excited about helping customers navigate their options.
Tailor Your Experience:Make sure to highlight any relevant experience you have in customer service or the automotive industry. We love seeing how your background aligns with our mission at Splend, so don’t hold back on those details!
Be Personable and Authentic:Remember, we’re looking for someone who can build rapport with customers. Use a friendly tone in your application and let your personality come through. We want to know the real you!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Splend
✨Know Your Stuff
Before the interview, make sure you understand Splend's mission and how they’re changing vehicle ownership. Familiarise yourself with their product suite and the benefits of rideshare driving. This will help you engage in meaningful conversations and show that you're genuinely interested.
✨Showcase Your Customer Service Skills
Since this role is all about helping customers, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to meet a customer's needs, as this will demonstrate your customer-focused approach.
✨Prepare for Real Conversations
As there’s no cold calling involved, focus on how to build rapport over the phone. Practice active listening and responding thoughtfully to questions. You might even want to role-play with a friend to get comfortable with the conversational style expected in the role.
✨Embrace the Green Mobility Vision
Splend is committed to reducing the carbon footprint through electric vehicles. Show your enthusiasm for green mobility during the interview. Discuss any personal experiences or knowledge you have about sustainability in transportation, as this aligns with their values and mission.
