At a Glance
- Tasks: Help customers find the perfect vehicle subscription for rideshare driving.
- Company: Join Splend, a leader in green mobility and vehicle ownership innovation.
- Benefits: Performance-based bonuses and flexible leave options for work-life balance.
- Other info: Dynamic team culture focused on growth and continuous improvement.
- Why this job: Engage with customers face-to-face and make a real impact in their lives.
- Qualifications: 2+ years in sales, strong communication skills, and a passion for customer service.
The predicted salary is between 30000 - 40000 € per year.
About Us
At Splend, we’re on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on Rideshare, we provide our customers straightforward, no strings attached access to vehicle ownership. We are also fast-tracking the transition to green mobility, leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.
About the Role
We’re looking for a confident, customer-focused Sales Consultant to join our team in our Cricklewood, North London retail hub. This is a fast-paced, in-person sales role where you’ll help customers choose the right vehicle subscription for rideshare driving. No cold calling, just real conversations, strong foot traffic, and warm enquiries every day. If you enjoy selling face-to-face, hitting targets, and creating great customer experiences, you’ll thrive here.
Responsibilities:
- Maintain a thorough understanding of all Splend’s vehicle subscription packages and related products.
- Engage directly with customers to understand their needs and recommend the most suitable subscription solution.
- Guide customers through the full sales process from enquiry to final sign-up.
- Consistently meet and exceed individual and team sales KPIs, including conversion rates, customer satisfaction, and retention goals.
- Ensure vehicle displays, marketing collateral, and digital tools are up to date and engaging.
- Gather customer feedback and share insights with the Team Leader to refine sales strategies and product offerings.
- Actively contribute to a positive team culture focused on growth, accountability, and continuous improvement.
What You’ll Bring:
- Minimum 2 years’ experience in a target-driven sales role, ideally within a subscription-based, finance or high growth sales environment.
- Proven track record of meeting and exceeding KPIs in sales performance, customer conversion, or account growth.
- Strong understanding of consultative/solution selling, customer service excellence, and the importance of relationship-building.
- Excellent communication and interpersonal skills with the ability to engage and influence customers effectively.
- High attention to detail and strong time management, with the ability to handle multiple customers and priorities.
- Experience or passion for the automotive or mobility industry (desirable).
- A full, unrestricted UK Driver’s Licence (must have).
- Comfortable commuting to our Cricklewood, North London Hub daily.
- Ability to work weekends as required.
What we offer:
- Performance based bonus
- Flexible leave options, providing more time for rest
Product Expert employer: Splend
At Splend, we pride ourselves on being an exceptional employer, offering a dynamic work environment in our Cricklewood retail hub where innovation meets customer service. Our team-oriented culture fosters personal and professional growth, with opportunities to excel in a fast-paced sales role while contributing to our mission of promoting green mobility. Enjoy performance-based bonuses and flexible leave options that prioritise your well-being as you help shape the future of vehicle ownership.
StudySmarter Expert Advice🤫
We think this is how you could land Product Expert
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Splend's mission and values. Understanding their focus on green mobility and customer experience will help you connect better during conversations.
✨Tip Number 2
Practice your sales pitch! Since this role is all about face-to-face interactions, rehearse how you'd engage with customers. Think about how to highlight the benefits of vehicle subscriptions in a way that resonates with them.
✨Tip Number 3
Show off your people skills! During interviews, share examples of how you've built relationships with customers in the past. This will demonstrate your consultative selling approach and your ability to create great customer experiences.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Product Expert
Some tips for your application 🫡
Know the Role Inside Out:Before you start writing, make sure you understand what being a Product Expert at Splend is all about. Dive into the job description and highlight the key responsibilities and skills. This will help you tailor your application to show that you're the perfect fit!
Show Off Your Sales Skills:Since this role is all about sales, don’t hold back on showcasing your experience! Use specific examples from your past roles where you’ve met or exceeded targets. We want to see how you can bring that same energy to our team!
Be Personable and Engaging:Remember, this is a customer-focused role, so let your personality shine through in your application. Use a friendly tone and demonstrate your passion for helping customers. We’re looking for someone who can create great experiences, so show us you can do just that!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Splend!
How to prepare for a job interview at Splend
✨Know Your Stuff
Make sure you have a solid understanding of Splend’s vehicle subscription packages and the green mobility mission. Familiarise yourself with the benefits of electric vehicles and how they fit into the rideshare model. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, especially in target-driven environments. Be ready to share specific examples of how you've met or exceeded KPIs in the past. Highlight your consultative selling approach and how you build relationships with customers to drive conversions.
✨Engage with Real Scenarios
Think about potential customer scenarios you might encounter in the role. Practice how you would guide a customer through the sales process, from enquiry to sign-up. This will demonstrate your problem-solving skills and ability to connect with customers on a personal level.
✨Be a Team Player
Splend values a positive team culture, so be prepared to discuss how you contribute to team dynamics. Share examples of how you've collaborated with colleagues to achieve common goals or improve processes. This will show that you’re not just focused on individual success but also on the team's growth.
