At a Glance
- Tasks: Help customers choose the perfect vehicle subscription for rideshare driving.
- Company: Join Splend, a leader in green mobility and vehicle ownership innovation.
- Benefits: Uncapped commission, flexi leave, health insurance, and wellness support.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real impact in the rideshare industry while earning great rewards.
- Qualifications: Customer service skills and a passion for learning in a dynamic environment.
The predicted salary is between 30000 - 40000 £ per year.
At Splend, we’re on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on Rideshare, we provide our customers straightforward, no strings attached access to vehicle ownership. We are also fast-tracking the transition to green mobility and are leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.
About the role
We’re looking for a confident, customer-focused Sales Executive to join our team based in our Aldgate, London office. This phone-based position will see you help customers choose the right vehicle subscription for rideshare driving. No cold calling — just real conversations and warm enquiries every day. Reporting to the Sales Manager, the Sales Executive is a key business contributor whose primary role is to drive business growth via a customer and solution focused approach. The role will be responsible for handling sales enquiries and educating customers over the phone on Splend’s unique industry leading products and benefits, and progressing potential customers through the sales pipeline from enquiry to subscription.
Responsibilities
- Educate customers across our product suite offering and Splend’s points of difference.
- Educate customers on the benefits and potential earning and lifestyle that on-demand driving can offer and how we can support their journey.
- Help customers new to rideshare by booking them into our Splend Assist program and communicate the required documents to bring with them.
- Schedule appointments.
- Work closely with the operation and depot teams to ensure we are maximising all sales potentials and placing focus on specific products where required to meet stock demands and business goals.
- Maintain an unwavering high level of customer service in line with Splend’s values and passion for our customers.
What you’ll bring
- Experience within the automotive industry is desirable.
- Be a highly effective communicator with the ability to work in a team and build rapport with customers from a variety of cultural backgrounds.
- Eager to learn, grow and develop in a high-growth scale up environment.
- Great customer service skills with a customer outcome driven focus and approach.
- Strong administrative capabilities.
- Comfortable and able to work alternate Saturdays (with a day off in lieu the week following).
What we offer
- Uncapped commission
- 5 additional days of flexi leave to recharge
- 5 fully paid sick days per year
- Wellbeing Support with access to confidential counselling through our EAP
- Access to our dedicated platform to support career growth
- Health insurance and a monthly wellness allowance
Benefits & Support
- Bonus scheme: Opportunity to earn based on your performance
- Day off for your Birthday!
- Salary packaging with 15% employer contributions for Electric Vehicles
- Dedicated Learning & Development platform
- Private Health Insurance and Monthly Wellness Allowance
Our Process
- Intro with our Talent team to understand your background, aspirations, and answer your questions.
- Interview with the hiring manager to discuss your experience and how it aligns with this role.
- Where it applies, we’ll ask you to complete a practical case study.
- Final interview to discuss Splend’s long-term vision and to check any remaining questions.
Diversity & Inclusion
At Splend, we value diversity and inclusion and consider it key to our success. We’re dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward.
If this role sounds like you, but you’re not quite sure if you meet every requirement, apply anyway. We’re interested in the whole person – your attitude, your potential, and what you’d bring to the team – not just a checklist of credentials. We’d rather hear from you than have you talk yourself out of it. When you apply, let us know if there are any reasonable adjustments we can make to accommodate you during the interview process.
Rideshare Vehicle Subscriptions Specialist (Uncapped Commission) in London employer: Splend
At Splend, we pride ourselves on being an exceptional employer, offering a dynamic work environment in our Aldgate, London office where innovation meets sustainability. Our commitment to employee growth is evident through our dedicated Learning & Development platform, alongside generous benefits such as uncapped commission, additional flexi leave, and health insurance. Join us in our mission to revolutionise vehicle ownership while enjoying a supportive culture that values diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Rideshare Vehicle Subscriptions Specialist (Uncapped Commission) in London
✨Tip Number 1
Get to know Splend and its mission! Familiarise yourself with their focus on green mobility and customer-centric vehicle ownership. This will help you connect better during conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your communication skills! Since this role is all about having real conversations, try role-playing with a friend or family member. This will help you feel more confident when discussing the benefits of rideshare driving with potential customers.
✨Tip Number 3
Be ready to showcase your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. This will demonstrate your commitment to providing top-notch service, which is key for this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and eager to join the team at Splend. Don’t hesitate – we can’t wait to hear from you!
We think you need these skills to ace Rideshare Vehicle Subscriptions Specialist (Uncapped Commission) in London
Some tips for your application 🫡
Show Your Passion for Rideshare:When you're writing your application, let your enthusiasm for the rideshare industry shine through. We want to see that you understand our mission and are excited about helping customers navigate their vehicle subscription journey.
Tailor Your Experience:Make sure to highlight any relevant experience you have in customer service or the automotive industry. We love seeing how your background aligns with our needs, so don’t be shy about showcasing your skills!
Be Personable and Authentic:We’re all about real conversations, so keep your tone friendly and approachable in your application. Let us get a sense of who you are beyond just your qualifications – we value personality as much as experience!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Splend
✨Know Your Stuff
Before the interview, make sure you understand Splend's mission and how they’re changing vehicle ownership. Familiarise yourself with their product suite and the benefits of rideshare driving. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role is all about helping customers, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to meet a customer's needs, as this will demonstrate your customer-focused approach.
✨Prepare for Real Conversations
As there’s no cold calling involved, focus on how to engage in meaningful conversations. Practice active listening and think about how you can ask open-ended questions to better understand customer needs. This will help you build rapport and guide them through the sales process effectively.
✨Be Ready to Discuss Growth
Splend is looking for someone eager to learn and grow. Be prepared to talk about your career aspirations and how you see yourself developing within the company. Highlight any relevant experiences that showcase your adaptability and willingness to embrace new challenges.
