At a Glance
- Tasks: Help customers find the perfect vehicle subscription for rideshare driving.
- Company: Join Splend, a leader in green mobility and vehicle ownership innovation.
- Benefits: Competitive pay, dynamic work environment, and opportunities for growth.
- Other info: Fast-paced role with a supportive team culture focused on continuous improvement.
- Why this job: Make a real impact in the transition to electric vehicles while engaging with customers.
- Qualifications: 2+ years in sales, with a focus on targets and customer satisfaction.
The predicted salary is between 30000 - 40000 € per year.
About Us
At Splend, we’re on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on Rideshare, we provide our customers straightforward, no strings attached access to vehicle ownership. But we aren’t just about vehicle ownership; we are also fast-tracking the transition to green mobility, and we are leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.
About the Role
We’re looking for a confident, customer-focused Sales Consultant to join our team in our Cricklewood, North London retail hub. This is a fast-paced, in-person sales role where you’ll help customers choose the right vehicle subscription for rideshare driving. No cold calling, just real conversations, strong foot traffic, and warm enquiries every day. If you enjoy selling face-to-face, hitting targets, and creating great customer experiences, you’ll thrive here.
Responsibilities:
- Maintain a thorough understanding of all Splend’s vehicle subscription packages and related products.
- Engage directly with customers to understand their needs and recommend the most suitable subscription solution.
- Guide customers through the full sales process from enquiry to final sign-up.
- Consistently meet and exceed individual and team sales KPIs, including conversion rates, customer satisfaction, and retention goals.
- Ensure vehicle displays, marketing collateral, and digital tools are up to date and engaging.
- Gather customer feedback and share insights with the Team Leader to refine sales strategies and product offerings.
- Actively contribute to a positive team culture focused on growth, accountability, and continuous improvement.
What You’ll Bring:
- Minimum 2 years’ experience in a target-driven sales role, ideally within a subscription-based, finance or high growth sales environment.
- Proven track record of meeting and exceeding KPIs in sales performance, customer conversion.
Product Expert in London employer: Splend
At Splend, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and personal growth. Our Cricklewood hub is not just a place to work; it's a community where you can thrive in a fast-paced environment while contributing to our mission of promoting green mobility. With no cold calling and a focus on meaningful customer interactions, we provide our employees with the opportunity to excel in their sales careers while making a positive impact on the environment.
StudySmarter Expert Advice🤫
We think this is how you could land Product Expert in London
✨Tip Number 1
Get to know Splend inside out! Familiarise yourself with their vehicle subscription packages and the green mobility mission. This knowledge will help you engage customers confidently and show them how Splend can meet their needs.
✨Tip Number 2
Practice your face-to-face selling skills. Since this role is all about real conversations, try role-playing with friends or family. The more comfortable you are talking to people, the better you'll connect with customers in the retail hub.
✨Tip Number 3
Be proactive in gathering customer feedback. After each interaction, think about what went well and what could be improved. Sharing these insights with your team will not only help refine strategies but also show your commitment to growth.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Splend team and ready to contribute to their mission of changing vehicle ownership.
We think you need these skills to ace Product Expert in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see that you’re genuinely excited about helping customers and making a difference in the vehicle ownership space.
Tailor Your CV:Make sure your CV is tailored to highlight your relevant experience in sales and customer service. We love seeing how your past roles have prepared you for this position, so don’t hold back on those achievements!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences are easy to read and understand. No need for fluff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Splend
✨Know Your Stuff
Make sure you have a solid understanding of Splend’s vehicle subscription packages and the green mobility mission. Familiarise yourself with their offerings and be ready to discuss how they can benefit customers. This shows your genuine interest and helps you stand out.
✨Showcase Your Sales Skills
Prepare examples from your past experiences where you've successfully met or exceeded sales targets. Be ready to discuss specific strategies you used to engage customers and close deals. This will demonstrate your capability in a target-driven environment.
✨Engage with Enthusiasm
Since this role is all about face-to-face interactions, practice your communication skills. Approach the interview as if it were a real customer interaction—be friendly, confident, and attentive. Show them that you can create great customer experiences right from the start.
✨Team Spirit Matters
Splend values a positive team culture, so be prepared to discuss how you contribute to team dynamics. Share examples of how you've collaborated with colleagues to achieve common goals or improve processes. This will highlight your ability to fit into their team-oriented environment.
