At a Glance
- Tasks: Help customers find their perfect vehicle subscription for rideshare driving.
- Company: Join Splend, a leader in green mobility and vehicle ownership.
- Benefits: Enjoy performance bonuses, flexible leave, health benefits, and career growth opportunities.
- Other info: Dynamic team culture focused on growth and continuous improvement.
- Why this job: Make a real impact in the automotive industry while connecting with customers face-to-face.
- Qualifications: 2+ years in sales, strong communication skills, and a passion for customer service.
The predicted salary is between 30000 - 40000 € per year.
About Us
At Splend, we’re on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on Rideshare, we provide our customers straightforward, no strings attached access to vehicle ownership. But we aren’t just about vehicle ownership; we are also fast-tracking the transition to green mobility, and we are leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.
About the Role
We’re looking for a confident, customer-focused Sales Consultant to join our team in our Cricklewood, North London retail hub. This is a fast-paced, in-person sales role where you’ll help customers choose the right vehicle subscription for rideshare driving. No cold calling, just real conversations, strong foot traffic, and warm enquiries every day. If you enjoy selling face-to-face, hitting targets, and creating great customer experiences, you’ll thrive here.
Responsibilities:
- Maintain a thorough understanding of all Splend’s vehicle subscription packages and related products.
- Engage directly with customers to understand their needs and recommend the most suitable subscription solution.
- Guide customers through the full sales process from enquiry to final sign-up.
- Consistently meet and exceed individual and team sales KPIs, including conversion rates, customer satisfaction, and retention goals.
- Ensure vehicle displays, marketing collateral, and digital tools are up to date and engaging.
- Gather customer feedback and share insights with the Team Leader to refine sales strategies and product offerings.
- Actively contribute to a positive team culture focused on growth, accountability, and continuous improvement.
What You’ll Bring:
- Minimum 2 years’ experience in a target-driven sales role, ideally within a subscription-based, finance or high growth sales environment.
- Proven track record of meeting and exceeding KPIs in sales performance, customer conversion, or account growth.
- Strong understanding of consultative/solution selling, customer service excellence, and the importance of relationship-building.
- Excellent communication and interpersonal skills with the ability to engage and influence customers effectively.
- High attention to detail and strong time management, with the ability to handle multiple customers and priorities.
- Experience or passion for the automotive or mobility industry (desirable).
- A full, unrestricted UK Driver’s Licence (must have).
- Comfortable commuting to our Cricklewood, North London Hub daily.
- Ability to work weekends as required.
What we offer:
- Performance based bonus
- Flexible leave options, providing more time for rest & recovery
- Health and Wellbeing benefits
- Employee Assisted Program
- Dedicated Learning & Development Platform to support Career growth
- Health insurance and a monthly wellness allowance
Expert By Experience in London employer: Splend
At Splend, we pride ourselves on being an exceptional employer, offering a dynamic work environment in our Cricklewood retail hub where employees can thrive in a fast-paced, customer-focused sales role. With a strong emphasis on employee growth through dedicated learning platforms and flexible leave options, we foster a culture of accountability and continuous improvement, all while contributing to the global transition to green mobility. Join us to be part of a mission-driven team that values your contributions and supports your career aspirations.
StudySmarter Expert Advice🤫
We think this is how you could land Expert By Experience in London
✨Tip Number 1
Get to know Splend inside out! Familiarise yourself with their vehicle subscription packages and green mobility initiatives. This way, when you chat with customers, you can confidently recommend the best options for them.
✨Tip Number 2
Practice your face-to-face selling skills! Since this role is all about real conversations, try role-playing with friends or family. The more comfortable you are, the better you'll connect with customers.
✨Tip Number 3
Show off your passion for the automotive industry! Whether it's through personal anecdotes or knowledge about electric vehicles, let your enthusiasm shine through in every interaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Expert By Experience in London
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for the automotive and mobility industry! Share any relevant experiences or interests that connect you to our mission at Splend. This will help us understand why you're a great fit for the role.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your sales experience and how it aligns with our needs. We want to see how your skills can help us achieve our goals, so be specific about your achievements!
Be Personable:Since this is a customer-focused role, let your personality shine through in your application. Use a friendly tone and show us that you can engage with customers effectively, just like you would in person.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Splend
✨Know Your Stuff
Make sure you have a solid understanding of Splend’s vehicle subscription packages and the green mobility mission. Familiarise yourself with the benefits of electric vehicles and how they fit into the rideshare model. This knowledge will help you engage confidently with interviewers.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, especially in target-driven environments. Be ready to share specific examples of how you've met or exceeded KPIs, and demonstrate your consultative selling approach. This will highlight your suitability for the role.
✨Engage Like a Pro
Since this role is all about face-to-face interactions, practice your communication skills. Think about how you can build rapport quickly and effectively with customers. During the interview, show that you can connect with people and understand their needs.
✨Be a Team Player
Splend values a positive team culture, so be prepared to discuss how you contribute to team dynamics. Share examples of how you've collaborated with colleagues to achieve common goals or improve processes. This will demonstrate your commitment to growth and accountability.
