At a Glance
- Tasks: Help customers find their perfect vehicle subscription for rideshare driving.
- Company: Join Splend, a leader in green mobility and vehicle ownership.
- Benefits: Enjoy performance bonuses, flexible leave, health benefits, and career development.
- Other info: Dynamic team culture focused on growth and continuous improvement.
- Why this job: Make a real impact in the automotive industry while hitting sales targets.
- Qualifications: 2+ years in sales, strong communication skills, and a passion for customer service.
The predicted salary is between 30000 - 40000 € per year.
About Us
At Splend, we’re on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on Rideshare, we provide our customers straightforward, no strings attached access to vehicle ownership. We are also fast-tracking the transition to green mobility, leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.
About the Role
We’re looking for a confident, customer-focused Sales Consultant to join our team in our Cricklewood, North London retail hub. This is a fast-paced, in-person sales role where you’ll help customers choose the right vehicle subscription for rideshare driving. No cold calling, just real conversations, strong foot traffic, and warm enquiries every day. If you enjoy selling face-to-face, hitting targets, and creating great customer experiences, you’ll thrive here.
Responsibilities:
- Maintain a thorough understanding of all Splend’s vehicle subscription packages and related products.
- Engage directly with customers to understand their needs and recommend the most suitable subscription solution.
- Guide customers through the full sales process from enquiry to final sign-up.
- Consistently meet and exceed individual and team sales KPIs, including conversion rates, customer satisfaction, and retention goals.
- Ensure vehicle displays, marketing collateral, and digital tools are up to date and engaging.
- Gather customer feedback and share insights with the Team Leader to refine sales strategies and product offerings.
- Actively contribute to a positive team culture focused on growth, accountability, and continuous improvement.
What You’ll Bring:
- Minimum 2 years’ experience in a target-driven sales role, ideally within a subscription-based, finance or high growth sales environment.
- Proven track record of meeting and exceeding KPIs in sales performance, customer conversion, or account growth.
- Strong understanding of consultative/solution selling, customer service excellence, and the importance of relationship-building.
- Excellent communication and interpersonal skills with the ability to engage and influence customers effectively.
- High attention to detail and strong time management, with the ability to handle multiple customers and priorities.
- Experience or passion for the automotive or mobility industry (desirable).
- A full, unrestricted UK Driver’s Licence (must have).
- Comfortable commuting to our Cricklewood, North London Hub daily.
- Ability to work weekends as required.
What we offer:
- Performance based bonus
- Flexible leave options, providing more time for rest & recovery
- Health and Wellbeing benefits
- Employee Assisted Program
- Dedicated Learning & Development Platform to support Career growth
- Health insurance and a monthly wellness allowance
Expert in London employer: Splend
At Splend, we pride ourselves on being an exceptional employer, offering a dynamic work environment in our Cricklewood retail hub where sales consultants can thrive. With a strong focus on employee growth through dedicated learning platforms and flexible leave options, we foster a culture of accountability and continuous improvement. Join us in our mission to revolutionise vehicle ownership while enjoying competitive performance-based bonuses and comprehensive health benefits.
StudySmarter Expert Advice🤫
We think this is how you could land Expert in London
✨Tip Number 1
Get to know Splend inside out! Familiarise yourself with their vehicle subscription packages and the green mobility mission. This way, when you chat with customers, you can confidently recommend the best options and show you're genuinely interested in what they need.
✨Tip Number 2
Practice your face-to-face selling skills! Since this role is all about real conversations, try role-playing with friends or family. The more comfortable you are engaging with people, the better you'll be at guiding them through the sales process.
✨Tip Number 3
Keep track of your sales KPIs! Set personal targets for yourself based on what Splend expects. This will help you stay focused and motivated, plus it’ll give you a clear idea of how to improve your performance over time.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Expert in London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the automotive and mobility industry shine through. We want to see that you’re not just looking for any job, but that you genuinely care about making a difference in vehicle ownership and green mobility.
Tailor Your Experience:Make sure to highlight your relevant experience in target-driven sales roles. We love seeing how you've met and exceeded KPIs in the past, so don’t be shy about sharing those success stories. Tailoring your application to reflect our needs will definitely catch our eye!
Be Personable:Since this role is all about engaging with customers face-to-face, your written application should reflect your communication style. Use a friendly tone and show us that you can connect with people easily. We’re looking for someone who can create great customer experiences right from the start!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us that you’re proactive and keen to join our team at Splend!
How to prepare for a job interview at Splend
✨Know Your Stuff
Make sure you have a solid understanding of Splend’s vehicle subscription packages and the benefits they offer. Familiarise yourself with the green mobility mission and how it impacts customer choices. This knowledge will help you engage confidently with interviewers and demonstrate your genuine interest in the role.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, especially in target-driven environments. Be ready to share specific examples of how you've met or exceeded KPIs in the past. Highlight your consultative selling approach and how you build relationships with customers to create great experiences.
✨Engage in Role-Play
Since this is a customer-facing role, practice some role-play scenarios where you guide a customer through the sales process. This will not only help you feel more comfortable but also showcase your communication skills and ability to handle real-life situations effectively during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within Splend. This shows that you’re not just interested in the job, but also in how you can contribute to and grow with the team. Plus, it gives you a chance to assess if the company is the right fit for you.
